Standard
$0 p/mth
Mon-Fri business hours support. 2 business days response
time.
Gold
$500 p/mth
Mon-Fri 24-hour support. Response times: Minimal
business impact < 8 business hours. Moderate business
impact < 4 hours. Critical business impact < 2
hours.
Platinum
$1,500 p/mth
Mon-Sun 24-hour support. Response times: Minimal
business impact < 8 business hours. Moderate business
impact < 4 hours. Critical business impact < 45
min.
is now
