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Adobe Acrobat Sign Integration Guide

Connect Adobe Acrobat Sign with enterprise applications through REST APIs, document operations, OAuth 2.0, integration keys, and selected webhook events.

Adobe Acrobat Sign integration options at a glance

Adobe Acrobat Sign provides REST API v6 capabilities for creating and managing agreements, uploading transient documents, retrieving signed documents and audit reports, managing users and groups, accessing library documents, generating signing URLs, and configuring webhooks. Selected webhook events can notify external systems about agreement or account activity, while MegaSign supports bulk-oriented sending scenarios. OAuth 2.0 and integration keys provide API authentication. Martini can consume these APIs, expose endpoints for webhook callbacks, orchestrate asynchronous and scheduled workflows, map agreement and document data, securely manage credentials, and write statuses or files to downstream applications and storage systems.

Integration pointSupported by Adobe Acrobat Sign?Common use casesHow Martini supports it
REST APIsYesREST API v6 supports agreements, documents, users, groups, library documents, signing URLs, webhooks, audit artifacts, and MegaSign-related operations.Martini workflows can consume the REST endpoints, map request and response payloads, apply business rules, and expose controlled APIs for internal callers.
Webhooks / outbound callbacksYesSelected agreement, user, or account-level events can notify external endpoints. Coverage depends on the documented resource and event types.Martini can expose an API endpoint to receive callbacks, validate and normalize notifications, deduplicate events, and route them into downstream workflows.
File / attachment APIsYesAcrobat Sign supports transient document upload and retrieval of signed documents, combined files, audit reports, and related artifacts.Martini can handle binary payloads, associate files with agreement identifiers, transform metadata, and deliver artifacts to applications or repositories.
Bulk / async / batch APIsLimitedMegaSign supports sending an agreement to multiple recipients. Agreement submission and completion are naturally asynchronous and can be completed through callbacks or polling.Martini can validate recipient lists, orchestrate bulk requests, persist returned identifiers, and process later completion events or reconciliation results.
AuthenticationYesAdobe Acrobat Sign documents OAuth 2.0 with scopes and integration keys supplied as Bearer tokens for API access.Martini can use environment-specific secrets and configured REST authentication while keeping tokens, keys, and refresh-related settings outside workflow mappings.
GraphQL APIsNot confirmedNo official Adobe Acrobat Sign GraphQL API was confirmed in the supplied research.Martini can consume GraphQL APIs generally, but this integration should use the confirmed Acrobat Sign REST API instead.
SOAP APIsNot confirmedNo official current Adobe Acrobat Sign SOAP API was confirmed in the supplied research.Martini supports SOAP generally, but no SOAP-based Acrobat Sign implementation should be assumed.
Database accessNoAdobe does not expose the underlying Acrobat Sign application database for customer integrations.Martini can write API- and webhook-derived data to a supported SQL database, but should not connect directly to Acrobat Sign internals.

How Adobe Acrobat Sign exposes data and business events

Adobe Acrobat Sign REST APIs

Adobe Acrobat Sign REST API v6 supports agreement lifecycle operations, document upload and retrieval, users, groups, library documents, signing URLs, audit artifacts, webhooks, and MegaSign-related operations.

Martini implementation pattern

Martini implementation pattern: a workflow or Martini API receives a business request, authenticates to Acrobat Sign using OAuth 2.0 or an integration key, calls the required REST operations, maps the response into a canonical model, persists correlation data, and handles errors or retries according to the response type.

Implementation sequence

Receive a signing or synchronization request
Validate participants, documents, and required business fields
Authenticate with a scoped OAuth token or integration key
Upload or reference the required document
Create, retrieve, or update the agreement
Persist the Adobe agreement ID and source correlation ID

Adobe Acrobat Sign Webhooks

Acrobat Sign supports webhook notifications for selected resource and event types, including relevant agreement or account activity. Webhook coverage is not universal for every operation.

Martini implementation pattern

Martini implementation pattern: expose a controlled API endpoint, validate the incoming callback using the documented security controls, normalize the event, check idempotency, retrieve current agreement or document state when needed, and route the result to downstream systems.

Implementation sequence

Receive the webhook callback
Validate the request and identify the agreement or resource
Check whether the event or state transition was already processed
Retrieve current agreement or document details when required
Map the event to the target system model
Acknowledge the callback after safe acceptance

Adobe Acrobat Sign Document APIs

Document APIs support transient upload and retrieval of signed documents, combined files, audit reports, and related artifacts. Document handling is central to many Acrobat Sign workflows.

Martini implementation pattern

Martini implementation pattern: use a workflow to manage binary content and metadata separately, associate each file with an agreement and source identifier, retrieve completed artifacts only after the relevant state is reached, and deliver them to a repository or business application.

Implementation sequence

Receive or locate the source document
Upload the document as a transient document
Associate the returned identifier with the agreement
Wait for completion through an event or status check
Retrieve the signed document and audit report
Store or distribute the resulting files

MegaSign and asynchronous processing

MegaSign supports sending an agreement to multiple recipients, while ordinary agreement processing can also span multiple asynchronous stages from submission to completion.

Martini implementation pattern

Martini implementation pattern: validate the recipient set, submit the bulk-oriented request or controlled agreement sequence, persist every returned identifier, and use selected webhooks plus scheduled reconciliation to process completion without assuming synchronous execution.

Implementation sequence

Receive the recipient list and agreement data
Validate recipients and required personalization fields
Submit the MegaSign transaction or controlled request sequence
Persist returned transaction and agreement identifiers
Process completion events or scheduled status checks
Retry transient failures within bounded limits

Scheduled agreement synchronization

Acrobat Sign can be reconciled through status queries for pending or recently changed agreements, particularly when selected webhook events are unavailable or when completeness checks are required.

Martini implementation pattern

Martini implementation pattern: a scheduled workflow queries only pending or recently changed agreements, follows pagination, compares Adobe status with the internal checkpoint, updates changed records, and records the next reconciliation state.

Implementation sequence

Start the scheduled reconciliation workflow
Load the last checkpoint and pending agreement identifiers
Query the documented agreement resources
Follow pagination until the selected range is complete
Compare Adobe status with the internal state
Write changed statuses and advance the checkpoint

Common Adobe Acrobat Sign integration patterns

Pattern 1: Send business documents for signature

When to use this pattern

Use this pattern when a CRM, ERP, HR, or workflow application needs to initiate an Acrobat Sign agreement from a document and a set of participants. It validates the request, preserves cross-system correlation, and returns the Adobe agreement identifier to the originating application.

Integration direction
Salesforce
Martini
Adobe Acrobat Sign
Example Mapping
Adobe Acrobat Sign FieldCanonical FieldTarget Field
sourceRecordIdbusinessCorrelationIdagreement.externalId
recipient.emailparticipant.emailparticipant.email
document.namesourceDocumentNametransientDocument.fileName
signingOrderparticipantOrderparticipant.order
Martini implementation pattern

A Martini API or workflow receives the request, validates required fields, uploads the source document, creates and sends the agreement, persists the Adobe agreement ID with the source identifier, and returns a controlled response. Validation failures are rejected before API submission, while transient Adobe or network errors use bounded retries.

Martini capabilities used
  • APIs
  • workflows
  • API consumption
  • data mapping
  • business rules
  • error handling

Pattern 2: Distribute completed agreements and audit reports

When to use this pattern

Use this pattern when completed agreements must be archived in a repository or returned to a business application. Selected Acrobat Sign webhook events initiate processing, while the workflow retrieves the current state and files rather than relying only on callback payload content.

Integration direction
Adobe Acrobat Sign
Martini
SharePoint
Example Mapping
Adobe Acrobat Sign FieldCanonical FieldTarget Field
agreement.idagreementIdSharePoint.metadata.adobeAgreementId
agreement.namedocumentTitleSharePoint.fileName
signedDocumentcompletedAgreementFileSharePoint.fileContent
auditReportsignatureAuditFileSharePoint.auditReport
Martini implementation pattern

Martini receives and validates the callback, checks whether the event was already processed, retrieves the signed document and audit report, applies naming and retention rules, and writes the files and metadata to the target repository. Duplicate callbacks do not create duplicate files or downstream updates.

Martini capabilities used
  • APIs
  • webhooks
  • workflows
  • file handling
  • data mapping
  • idempotency
  • error handling

Pattern 3: Reconcile pending agreement status

When to use this pattern

Use this pattern when webhook coverage is incomplete, notifications may have been missed, or the organization requires a periodic control process. The workflow focuses on pending and recently changed agreements instead of repeatedly loading the full account history.

Integration direction
Adobe Acrobat Sign
Martini
SQL database
Example Mapping
Adobe Acrobat Sign FieldCanonical FieldTarget Field
agreement.idagreementIdagreement_state.adobe_agreement_id
agreement.statusagreementStatusagreement_state.status
agreement.lastEventDatelastChangedAtagreement_state.last_changed_at
agreement.expirationDateexpiresAtagreement_state.expires_at
Martini implementation pattern

A scheduled Martini workflow loads a persisted checkpoint, queries relevant agreements, follows pagination, compares returned status with stored state, and updates only changed rows. It records progress and retry state so a temporary failure can resume without duplicating updates.

Martini capabilities used
  • scheduled workflows
  • API consumption
  • pagination handling
  • data mapping
  • SQL database integration
  • checkpointing
  • error handling

Pattern 4: Send personalized agreements with MegaSign

When to use this pattern

Use this pattern for bulk-oriented signing campaigns where an input list contains multiple recipients and personalized agreement data. The workflow provides validation and correlation controls around Acrobat Sign MegaSign or a controlled sequence of agreement requests.

Integration direction
NetSuite
Martini
Adobe Acrobat Sign
Example Mapping
Adobe Acrobat Sign FieldCanonical FieldTarget Field
recipient.emailrecipientEmailmegaSign.recipient.email
transaction.idsourceTransactionIdagreement.correlationId
personalizationFieldsrecipientMergeDataagreement.personalizationData
documentTemplateIdtemplateReferencelibraryDocument.id
Martini implementation pattern

Martini validates each recipient and required personalization value, submits the bulk-oriented request, persists transaction and agreement identifiers, and processes later events or reconciliation results. Rate-limit responses and transient failures are retried within explicit boundaries, while invalid recipients are isolated for correction.

Martini capabilities used
  • workflows
  • API consumption
  • bulk orchestration
  • data mapping
  • validation
  • business rules
  • retry handling

Applications commonly integrated with Adobe Acrobat Sign

Adobe Acrobat Sign is commonly used alongside business applications that initiate signing transactions, track agreement status, or retain completed documents. Martini can coordinate these flows without requiring a dedicated native connector, using the application APIs and Acrobat Sign REST APIs together.

Application Scenario Direction Martini Pattern
Salesforce Send quotes, contracts, renewals, and customer documents for signature and write agreement status back to account, opportunity, or contract processes. Salesforce → Martini → Adobe Acrobat Sign Expose or consume a Salesforce-driven request, validate participants and document metadata, upload the source document, create the agreement, persist both identifiers, and process completion callbacks back into Salesforce.
Microsoft Dynamics 365 Generate and send sales, service, or customer agreements while synchronizing signing status with Dynamics business processes. Microsoft Dynamics 365 → Martini → Adobe Acrobat Sign Use API-led workflows to receive agreement requests, transform Dynamics fields into Acrobat Sign payloads, correlate the agreement ID, and update Dynamics after webhook or reconciliation processing.
Workday Send employment, onboarding, compensation, or HR documents for signature and return completion status to HR workflows. Workday → Martini → Adobe Acrobat Sign Apply business rules for required participants and document types, call Acrobat Sign document and agreement APIs, and return lifecycle updates while restricting sensitive data in logs.
ServiceNow Route approval, vendor, HR, or service-related documents for signature and update ServiceNow requests or workflows. ServiceNow → Martini → Adobe Acrobat Sign Orchestrate a request from ServiceNow through document upload and agreement creation, then receive selected Acrobat Sign events and perform idempotent ServiceNow updates.
SharePoint Store signed agreements, audit reports, and source documents in controlled document libraries. Adobe Acrobat Sign → Martini → SharePoint Receive a completion event, retrieve the signed document and audit report, map business metadata, and upload the binary artifacts to the appropriate SharePoint library.
NetSuite Send sales orders, contracts, vendor documents, or customer agreements for signature and update transaction-related status. NetSuite → Martini → Adobe Acrobat Sign Transform NetSuite transaction data into an agreement request, correlate the Adobe agreement ID with the NetSuite transaction, and use callbacks or scheduled reconciliation to update status.
Box Archive completed agreements and audit reports while preserving business metadata and retention controls. Adobe Acrobat Sign → Martini → Box Retrieve completed files after a valid event, apply retention and naming rules, and send documents and metadata to Box through its API with retry and duplicate protection.

How to build a Adobe Acrobat Sign integration in Martini

Objective

Establish the Adobe Acrobat Sign API connection with the authentication method and scopes appropriate to the integration.

Instructions in Martini

  • Choose OAuth 2.0 or an integration key based on the account security model.
  • Store tokens, keys, client settings, and refresh-related configuration as environment-specific Martini secrets.
  • Configure only the scopes and account permissions required by the workflows.

Objective

Select the event, API request, or schedule that starts the integration process.

Instructions in Martini

  • Use a Martini API for applications that initiate agreements.
  • Expose a controlled webhook endpoint for selected Acrobat Sign events.
  • Use a scheduler for reconciliation of pending or recently changed agreements.

Objective

Obtain the agreement, participant, document, or event data required by the workflow.

Instructions in Martini

  • Call the Acrobat Sign REST API v6 for current resource data.
  • Receive webhook notifications and retrieve the authoritative resource state when necessary.
  • Follow pagination for list operations and persist checkpoints for incremental synchronization.

Objective

Coordinate document operations, agreement lifecycle calls, downstream updates, and asynchronous completion handling.

Instructions in Martini

  • Upload transient documents before creating agreements where required.
  • Persist Adobe agreement IDs, source identifiers, event keys, and processing state.
  • Separate submission, callback, document retrieval, and reconciliation stages when processing is asynchronous.

Objective

Convert Acrobat Sign payloads and binary artifacts into the canonical and target-system models.

Instructions in Martini

  • Map agreements, participants, documents, statuses, and timestamps explicitly.
  • Transform status values and document metadata into downstream business fields.
  • Keep Adobe-specific mappings isolated from reusable internal models.

Objective

Enforce participant, agreement-state, security, and document-handling rules before external writes.

Instructions in Martini

  • Validate required participants, signing order, document types, and source correlation IDs.
  • Check agreement state before cancel, modify, remind, or resend operations.
  • Restrict logging of document contents, credentials, and sensitive identity data.

Common Adobe Acrobat Sign data objects used in integrations

ObjectTypical UseCommon target systemsMartini handling
AgreementsRepresent electronic signature transactions, including documents, participants, signing order, status, expiration, and metadata.Salesforce, Microsoft Dynamics 365, Workday, ServiceNow, NetSuite, SQL databasesMartini creates and retrieves agreements through REST workflows, persists the Adobe agreement ID and source correlation ID, and processes lifecycle changes through webhooks or reconciliation.
ParticipantsIdentify recipients who sign, approve, receive copies, or otherwise interact with an agreement.Salesforce, Workday, Microsoft Dynamics 365, HR applicationsMartini validates participant identity, role, order, and required fields before creating an agreement and maps participant status back to the source system.
DocumentsProvide source documents for signing or completed files associated with agreements.SharePoint, Box, Salesforce, SQL-backed file servicesMartini uploads transient documents, tracks document identifiers, retrieves completed files, and routes binary content using secure storage and duplicate protection.
Library DocumentsProvide reusable document templates when creating agreements.Salesforce, Microsoft Dynamics 365, Workday, document repositoriesMartini can retrieve or reference library documents in agreement workflows and apply business rules for template selection.
UsersRepresent Acrobat Sign users who send agreements, administer accounts, or participate in configuration.Identity directories, HR systems, administration databasesMartini can retrieve or manage users where the authenticated scopes and account permissions allow it, with restricted handling of personal data.
GroupsOrganize users and manage permissions or account configuration.Identity directories, administration systems, SQL databasesMartini can synchronize or query group information through the documented API when the integration has the required permissions.

Authentication and security considerations

Authentication methods

Adobe Acrobat Sign supports OAuth 2.0 with scope-based permissions and integration keys supplied as Bearer tokens. OAuth is appropriate when the integration acts on behalf of an Acrobat Sign user or account, while integration keys can support service-to-service access where permitted.

Secure Martini configuration

Store access tokens, refresh-related settings, client credentials, and integration keys as environment-specific Martini secrets. Do not embed credentials in mappings, workflow definitions, or source-controlled assets.

Data protection

  • Use HTTPS for Acrobat Sign API and webhook traffic.
  • Restrict scopes and account permissions to the required operations.
  • Validate webhook requests using Adobe's documented security controls.
  • Limit logging of document contents, credentials, and sensitive identity information.
  • Apply access, retention, and deletion controls to signed documents and audit reports.

Operational considerations for Adobe Acrobat Sign integrations

Rate limits and retries

Workflows should distinguish throttling, authentication failures, authorization or scope failures, validation errors, missing resources, and temporary service errors. Use bounded retries with backoff rather than replaying every failed request.

Pagination and incremental processing

List operations may be paginated. Follow the documented continuation fields and persist checkpoints so synchronization focuses on pending or recently changed agreements instead of repeatedly loading the entire account history.

Idempotency and state

Webhook notifications may be retried or delivered more than once. Persist an event or agreement-state key, verify the current agreement state before state-dependent operations, and prevent duplicate document downloads or downstream writes.

Documents and schema changes

Account for transient uploads, binary file handling, file-size and content-type constraints, and secure artifact storage. Isolate Adobe-specific mappings, preserve useful unknown event fields for diagnostics, and test changes to API versions, status values, and resource behavior.

Reconciliation

Use scheduled reconciliation to identify missed notifications, divergent statuses, unarchived documents, failed downstream updates, and expired or abandoned agreements.

Why use Martini instead of scripts or point-to-point integrations?

Orchestrate the complete lifecycle

Martini coordinates document upload, agreement creation, webhook reception, status reconciliation, signed-document retrieval, and downstream distribution in maintainable workflows rather than isolated scripts.

Separate vendor and business models

Mappings and transformations can isolate Adobe Acrobat Sign payloads from internal canonical models and target applications. Business rules can validate participants, signing order, agreement state, and retention requirements before writes occur.

Improve reliability and operations

Reusable workflows can provide bounded retries, idempotent event handling, pagination, checkpoints, error routing, and operational logging across multiple Acrobat Sign processes.

Expose controlled APIs

Martini can provide a controlled API façade for applications that need to initiate or query signing transactions, while keeping Acrobat Sign authentication, orchestration, and downstream integration logic behind a consistent enterprise interface.

Frequently asked questions

How can Adobe Acrobat Sign be integrated with enterprise systems?

Adobe Acrobat Sign can be integrated through its REST API v6, selected webhook events, document upload and retrieval APIs, MegaSign-oriented operations, OAuth 2.0, and integration keys. Enterprise workflows commonly create agreements, monitor status, retrieve signed documents and audit reports, and synchronize results with business applications or repositories.

Can Martini integrate with Adobe Acrobat Sign?

Yes. Martini can integrate with Adobe Acrobat Sign by consuming its REST APIs, receiving supported webhook callbacks through a Martini API, handling documents, mapping agreement data, and orchestrating asynchronous or scheduled synchronization workflows.

Do I need a connector to integrate Adobe Acrobat Sign with Martini?

No dedicated Adobe Acrobat Sign connector is required. Martini can use Adobe Acrobat Sign's confirmed native integration mechanisms, including REST APIs, selected webhooks, document endpoints, OAuth 2.0, and integration keys.

Is there any extra Lonti cost to integrate Adobe Acrobat Sign with Martini?

Lonti does not charge an additional per-connector or per-vendor fee to integrate Adobe Acrobat Sign. The integration is subject to the provisioned capacity of the Martini environment. Separate costs may apply from Adobe, cloud infrastructure, document storage, or other third-party systems depending on subscription, usage, and deployment model.

Which Adobe Acrobat Sign integration methods should be used?

REST API v6 is the primary method for agreement, document, user, group, library document, signing URL, webhook, and audit-related operations. Use selected webhooks for event-driven processing, document APIs for file exchange, and scheduled REST queries for reconciliation or gaps in webhook coverage.

Does Adobe Acrobat Sign provide webhooks or event notifications?

Yes, Adobe Acrobat Sign supports webhooks for selected resource and event types. Coverage is not universal for every operation, so the required events should be checked against the applicable Adobe documentation. Martini can receive callbacks, validate them, deduplicate them, and retrieve current resource state.

How does synchronization with Adobe Acrobat Sign work?

Synchronization normally combines webhook notifications with persisted agreement identifiers and status checkpoints. Martini can process selected events in near real time, poll pending or recently changed agreements, follow pagination, update only changed target records, and run scheduled reconciliation for missed notifications or failed downstream writes.

How are Adobe Acrobat Sign errors, retries, and duplicate events handled?

Martini workflows can distinguish authentication, authorization, validation, missing-resource, rate-limit, and temporary service failures. Bounded retries with backoff should be used for transient failures, while webhook processing should persist event or agreement-state keys and make downstream updates idempotent.

Related Martini documentation

API Integration

Workflows

Security

Reliability

Build your Adobe Acrobat Sign integration with Martini

Use Martini to connect Adobe Acrobat Sign with business applications, document repositories, databases, and internal APIs through secure workflows, REST API consumption, webhook handling, data mapping, and reliable synchronization.

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