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E2open Integration Guide

E2open integrates supply-chain applications with enterprise systems through product-specific REST APIs, selected callbacks, bulk processing, and file or B2B exchange.

E2open integration options at a glance

E2open integration capabilities vary by application, tenant, contract, and deployment configuration. REST APIs are the primary standards-based option for accessing selected supply-chain objects, while bulk, batch, asynchronous, and job-based processing may support high-volume exchanges. E2open also supports file and B2B patterns that can include SFTP, CSV, XML, AS2, or EDI-related flows, subject to partner configuration. Selected products or events may provide webhook-style callbacks. Authentication can include OAuth 2.0, API credentials, tenant-specific service accounts, SFTP credentials, or SSH keys. Martini can consume these interfaces, orchestrate workflows, transform data, expose normalized APIs, and manage retries and reconciliation.

Integration pointSupported by E2open?Common use casesHow Martini supports it
REST APIsYesAccess selected E2open application resources such as Orders, Shipments, Forecasts, Items, and Trading Partners. Availability, versions, pagination, filters, and operations depend on the tenant and product.Martini can consume E2open REST APIs, apply mappings and business rules, and expose a normalized REST API for downstream systems.
Webhooks / outbound callbacksLimitedSelected E2open products or events may provide outbound callbacks or webhook-style notifications for changes such as shipment or order activity.Martini can expose an API endpoint or webhook-consuming workflow, validate the request, retrieve the current E2open object, and route the event to downstream systems.
Bulk / async / batch APIsLimitedHigh-volume orders, forecasts, shipment updates, and item exchanges may use bulk submissions, asynchronous import jobs, export jobs, or status polling.Martini can submit jobs, persist job identifiers, poll completion, process result files or partial failures, and reconcile rejected records.
File and B2B exchangeYesE2open supply-chain exchanges may use SFTP, CSV, XML, AS2, or EDI-related flows for inbound and outbound partner data, depending on configuration.Martini can orchestrate file retrieval and delivery, parse and generate structured files, validate content, apply transformations, and manage acknowledgments or quarantine flows.
AuthenticationYesE2open environments may use OAuth 2.0, API keys, client credentials, tenant-specific service accounts, SFTP credentials, SSH keys, or B2B authentication such as AS2.Martini can use secure environment configuration and secrets for tokens, credentials, keys, and endpoint-specific authentication settings.
Scheduled synchronizationYesScheduled retrieval is appropriate when the E2open tenant does not expose the required event and callback coverage, or when reconciliation and batch processing are preferred.Martini workflows can run on schedules, use incremental filters or checkpoints, and perform controlled pagination and reconciliation.
GraphQL APIsNot confirmedNo general-purpose E2open GraphQL API was verified in the supplied research.Martini supports GraphQL consumption generally, but an E2open GraphQL interface should not be assumed without tenant documentation.
SOAP APIsNot confirmedA general current E2open SOAP interface was not verified. Product-specific or legacy interfaces may exist.Martini can consume SOAP services generally, but a SOAP integration should only be designed if the applicable E2open API catalog confirms one.

How E2open exposes data and business events

E2open REST APIs

REST is the primary standards-based integration approach to investigate for a new E2open integration. E2open exposes application and platform APIs for selected products and tenant configurations, with object availability and behavior defined by the applicable API catalog.

Martini implementation pattern

Martini implementation pattern: a workflow authenticates to the tenant, retrieves or submits E2open resources, handles pagination and filters, maps payloads to a canonical model, applies validation and business rules, and writes to the target system. Martini can also expose a normalized API so consumers do not need to understand product-specific E2open models.

Implementation sequence

Authenticate using the tenant-approved E2open method
Retrieve or submit the required E2open resource
Handle pagination, filters, and asynchronous responses
Map E2open fields to the canonical model
Apply validation and business rules
Write the result to the target system and persist synchronization state

E2open Webhooks and callbacks

Selected E2open products or events may provide outbound callbacks or webhook-style notifications. Coverage is product- and event-specific and should not be treated as universal across E2open.

Martini implementation pattern

Martini implementation pattern: expose a controlled API endpoint, authenticate or validate the incoming request according to the E2open arrangement, deduplicate the event, retrieve the current object when necessary, and route the normalized change to downstream workflows.

Implementation sequence

Receive the E2open callback or webhook request
Validate the request and identify the source event
Check event or object identifiers for duplicate delivery
Retrieve the current E2open object when the notification is incomplete
Map and route the change to downstream systems
Record processing status and retry transient failures

E2open bulk and asynchronous exchange

High-volume supply-chain exchanges may use bulk submissions, asynchronous imports, export jobs, downloadable result files, or status polling, depending on the E2open application.

Martini implementation pattern

Martini implementation pattern: submit a controlled batch, persist the returned job identifier, poll according to the documented interval, process completion or failure states, and reconcile partial-success or rejected records with the originating batch.

Implementation sequence

Prepare and validate the bulk payload
Submit the E2open batch or asynchronous job
Persist the E2open job identifier and source batch reference
Poll the documented job status
Process completed results and rejected records
Retry transient failures and publish reconciliation results

E2open file and B2B exchange

E2open supply-chain networks may exchange CSV, XML, or other structured files through SFTP, AS2, EDI-related, or partner-specific arrangements. Transport, naming, encryption, signing, and acknowledgments require tenant confirmation.

Martini implementation pattern

Martini implementation pattern: retrieve or receive files, validate transport and file metadata, parse the selected format, map records to the target model, generate outbound files where required, and retain acknowledgments and quarantine failures for review.

Implementation sequence

Receive or retrieve the E2open file through the agreed transport
Validate naming, partner, format, and security metadata
Parse and validate the file contents
Map records and apply business rules
Write valid results to the target system
Generate acknowledgments or outbound files and quarantine failures

Common E2open integration patterns

Pattern 1: Synchronize E2open orders with an ERP

When to use this pattern

Use this pattern when Orders must move between E2open and an ERP such as SAP S/4HANA, Oracle Fusion Cloud ERP, NetSuite, or Microsoft Dynamics 365. Scheduled incremental retrieval is appropriate when the required order events are not available as callbacks.

Integration direction
E2open
Martini
SAP S/4HANA
Example Mapping
E2open FieldCanonical FieldTarget Field
orderIdorder.externalIdExternalOrderId
orderLines.itemIdlines[].itemCodeLines[].ItemNumber
orderLines.quantitylines[].quantityLines[].OrderedQuantity
statusorder.statusOrderStatus
Martini implementation pattern

A scheduled Martini workflow authenticates to E2open, retrieves changed Orders using the documented pagination and incremental filter, validates identifiers and quantities, and maps headers and lines into the ERP model. It uses the E2open order identifier as an idempotency key, stores a checkpoint, retries transient failures, and routes validation or business rejections to reconciliation.

Martini capabilities used
  • workflows
  • API consumption
  • scheduling
  • data mapping
  • business rules
  • error handling

Pattern 2: Route shipment milestones to customer and service systems

When to use this pattern

Use this pattern to distribute E2open Shipments and delivery milestones to Salesforce, ServiceNow, or another operational application. Selected E2open callbacks can reduce latency; otherwise, scheduled retrieval provides a controlled alternative.

Integration direction
E2open
Martini
Salesforce
ServiceNow
Example Mapping
E2open FieldCanonical FieldTarget Field
shipmentIdshipment.externalIdShipmentReference
trackingReferenceshipment.trackingNumberTrackingNumber
milestoneshipment.statusStatus
milestoneTimestampshipment.statusAtActivityTimestamp
Martini implementation pattern

Martini receives a selected callback or retrieves changed Shipments, checks event and object versions for duplicates or out-of-order delivery, normalizes carrier and timestamp data, and routes customer-facing updates to Salesforce. Delivery exceptions are classified and sent to ServiceNow with correlation identifiers; transient downstream failures are retried.

Martini capabilities used
  • API exposure
  • webhook consumption
  • workflows
  • data mapping
  • conditional routing
  • error handling

Pattern 3: Exchange forecasts through bulk or file processing

When to use this pattern

Use this pattern for high-volume Forecasts where one-request-per-record processing would be inefficient or where the E2open product provides an export, import, asynchronous job, or file exchange.

Integration direction
E2open
Martini
Planning system
Example Mapping
E2open FieldCanonical FieldTarget Field
itemIdforecast.itemCodeItemCode
locationIdforecast.locationCodeLocationCode
timeBucketforecast.periodPlanningPeriod
quantityforecast.quantityForecastQuantity
Martini implementation pattern

A Martini workflow retrieves an export or submits an approved forecast batch, persists the job or file reference, and polls or receives completion results. It converts time buckets, item-location identifiers, units, and planning measures, validates rejected rows, and publishes a reconciliation report without reprocessing successful records.

Martini capabilities used
  • workflows
  • bulk orchestration
  • file processing
  • data mapping
  • validation
  • retry and reconciliation

Pattern 4: Synchronize trading partners and items

When to use this pattern

Use this pattern when E2open Trading Partners and Items must remain aligned with enterprise master data. Bulk or file exchange is preferred for large catalogs, while REST APIs can support incremental changes where documented.

Integration direction
E2open
Martini
Microsoft Dynamics 365
Example Mapping
E2open FieldCanonical FieldTarget Field
partnerIdparty.externalIdAccountNumber
itemIditem.skuProductNumber
unitOfMeasureitem.uomDefaultUnit
statusmasterData.statusStateCode
Martini implementation pattern

Martini loads or receives reference data, resolves cross-system identifiers and units of measure, validates dependencies such as locations and partner roles, and performs idempotent upserts. It sequences reference data before transactional Orders or Shipments and records unmatched or rejected items for correction.

Martini capabilities used
  • workflows
  • API consumption
  • file processing
  • data mapping
  • business rules
  • error handling

Applications commonly integrated with E2open

E2open commonly participates in enterprise supply-chain architectures alongside ERP, customer-facing, service-management, and collaboration applications. The exact objects and direction should be validated against the selected E2open product and tenant.

Application Scenario Direction Martini Pattern
SAP S/4HANA Synchronize materials, suppliers, orders, deliveries, shipments, and invoice references between ERP processes and E2open supply-chain applications. E2open → Martini → SAP S/4HANA Martini consumes E2open REST or file exchanges, maps identifiers and line structures, validates required fields, and performs idempotent updates in SAP S/4HANA. A reverse workflow can publish approved ERP changes back to E2open.
Oracle Fusion Cloud ERP Exchange purchase orders, sales orders, items, suppliers, shipments, and financial references across supply-chain and ERP processes. E2open → Martini → Oracle Fusion Cloud ERP A Martini workflow retrieves or receives E2open data, transforms it into Oracle-compatible payloads, applies business rules, and routes failures for retry or reconciliation. The same workflow pattern can support reverse synchronization.
Salesforce Provide customer-facing teams with order, account, fulfillment, and shipment status while returning relevant customer context to supply-chain workflows. E2open → Martini → Salesforce Martini normalizes E2open Trading Partners, Orders, and Shipments, applies ownership and status mappings, and upserts Salesforce objects. Selected E2open callbacks can initiate near-real-time updates where available.
ServiceNow Create incidents or fulfillment tasks for supply-chain exceptions, failed deliveries, partner issues, and integration failures. E2open → Martini → ServiceNow Martini classifies E2open validation, transport, and business exceptions, creates or updates ServiceNow records, and sends status changes back through a controlled workflow when required.
NetSuite Synchronize orders, items, inventory-related information, shipments, and invoices for organizations using NetSuite as an ERP. E2open → Martini → NetSuite Martini maps E2open identifiers, quantities, dates, and statuses to NetSuite payloads, uses checkpoints for incremental retrieval, and retries transient API or file-processing failures.
Workday Exchange supplier or organization reference information where procurement, supplier, or workforce-related processes require it. E2open → Martini → Workday A Martini workflow validates reference data from E2open or an associated ERP, applies organization and identifier mappings, and sends only approved changes to Workday while recording reconciliation results.
Microsoft Dynamics 365 Exchange customers, vendors, items, orders, shipments, and inventory or planning information between supply-chain and business applications. E2open → Martini → Microsoft Dynamics 365 Martini orchestrates bidirectional API or file exchanges, transforms E2open object relationships into Dynamics 365 models, and uses stable business keys to prevent duplicate updates.
Jira Create and track technical or operational issues arising from supply-chain exceptions and integration failures. E2open → Martini → Jira Martini routes classified E2open failures to Jira with correlation identifiers, payload summaries, and severity, then consumes status changes to close or reassign operational work.

How to build a E2open integration in Martini

Objective

Confirm the E2open product, tenant, API catalog, endpoint, permissions, and transport before implementation. Store credentials and keys outside workflow logic.

Instructions in Martini

  • Confirm the applicable E2open API or file/B2B onboarding material
  • Configure HTTPS, OAuth 2.0, API credentials, SFTP, SSH, or AS2 settings as applicable
  • Store tokens, secrets, keys, and credentials in Martini secure environment configuration
  • Validate tenant permissions for the required objects

Objective

Select an event, callback, schedule, or batch trigger based on the integration coverage confirmed for the E2open application.

Instructions in Martini

  • Use a callback endpoint for selected E2open events when available
  • Use a scheduler for incremental REST retrieval or reconciliation
  • Use a file or asynchronous job trigger for high-volume exchanges
  • Define checkpoints, event identifiers, and replay behavior

Objective

Obtain the current E2open object or file while handling pagination, filtering, job status, and transport concerns.

Instructions in Martini

  • Retrieve Orders, Shipments, Forecasts, Items, or Trading Partners through documented resources
  • Handle page tokens, cursors, offsets, date filters, or export jobs
  • Persist job identifiers and synchronization checkpoints
  • Validate incoming files, callbacks, and correlation identifiers

Objective

Coordinate the end-to-end process in a Martini workflow, including reference-data dependencies, routing, enrichment, and asynchronous processing.

Instructions in Martini

  • Sequence reference data before dependent transactional objects
  • Separate transport, validation, and business-rule outcomes
  • Route records to the appropriate target application
  • Use reusable workflow logic for common E2open processing

Objective

Transform product-specific E2open payloads into canonical and target models while preserving vendor identifiers and planning context.

Instructions in Martini

  • Map headers, lines, identifiers, statuses, quantities, dates, and units
  • Normalize time zones, planning periods, and location codes
  • Validate required fields and object relationships
  • Capture rejected records with actionable validation details

Objective

Write valid data to target systems and ensure retries do not create duplicate orders, shipments, invoices, or master-data objects.

Instructions in Martini

  • Use stable E2open identifiers or business keys for idempotent writes
  • Persist source, target, event, and job references
  • Process partial-success responses and rejected rows
  • Publish acknowledgments or outbound E2open files when required

Common E2open data objects used in integrations

ObjectTypical UseCommon target systemsMartini handling
Trading PartnersRepresent customers, suppliers, manufacturers, logistics providers, and other organizations participating in an E2open supply-chain network.SAP S/4HANA, Oracle Fusion Cloud ERP, Microsoft Dynamics 365, SalesforceMartini maps partner identifiers, roles, locations, and status fields, validates reference data, and performs idempotent upserts.
ItemsRepresent products, SKUs, materials, components, and catalog items exchanged across planning and execution processes.SAP S/4HANA, NetSuite, Microsoft Dynamics 365, planning applicationsMartini transforms item codes, units of measure, locations, and lifecycle statuses, using bulk or file exchange for large catalogs where available.
OrdersRepresent customer orders, purchase orders, sales orders, order lines, quantities, and order status information.SAP S/4HANA, Oracle Fusion Cloud ERP, NetSuite, SalesforceMartini retrieves or receives Orders, validates headers and lines, maps stable identifiers, applies business rules, and upserts them without duplication.
ShipmentsRepresent shipment movements, shipment lines, carriers, milestones, tracking references, and delivery status.SAP S/4HANA, Salesforce, ServiceNow, Microsoft Dynamics 365Martini processes shipment updates from APIs, files, or selected callbacks, normalizes milestones and timestamps, and routes exceptions for operational handling.
ForecastsRepresent demand forecasts, quantities, time buckets, locations, and planning measures.Planning applications, SAP S/4HANA, Oracle Fusion Cloud ERP, data platformsMartini converts time buckets, item-location identifiers, units, and planning measures, then loads approved results through API, bulk, or file workflows.
InvoicesRepresent invoice headers, invoice lines, amounts, tax information, and settlement status where invoicing functionality is enabled.SAP S/4HANA, Oracle Fusion Cloud ERP, NetSuiteMartini validates invoice references and amounts, maps tax and status fields, and separates business rejection handling from transport retries.

Authentication and security considerations

Tenant-specific authentication

E2open authentication depends on the product, tenant, and integration arrangement. Confirm the token endpoint, scopes, audience, API-key requirements, service account permissions, and object access in the applicable E2open onboarding material.

Secure transport and credentials

Use HTTPS/TLS for API traffic. Store OAuth client secrets, API keys, SFTP credentials, SSH keys, and B2B signing material in Martini secure environment configuration or secrets management rather than in workflows.

Least-privilege access

Limit E2open service accounts and Martini endpoints to the objects, operations, tenants, and partner exchanges required by the integration. Validate callback authenticity and protect exposed APIs with appropriate authentication and authorization.

Operational considerations for E2open integrations

Rate limits and pagination

Confirm tenant-specific quotas, concurrency limits, pagination behavior, and export limits. Use controlled concurrency, incremental filters, checkpoints, and backoff rather than repeated full scans.

Asynchronous jobs and files

Persist bulk job identifiers, poll documented status intervals, process partial-success results, and retain acknowledgments. For SFTP, AS2, or related exchanges, define naming, encryption, signing, retention, duplicate-file, and quarantine rules.

Idempotency and ordering

Use E2open identifiers, source business keys, event IDs, versions, or timestamps to prevent duplicate writes and handle callback retries or out-of-order delivery.

Schema and tenant variation

Validate the exact E2open product, API version, object model, and enabled modules. Version mappings, isolate product-specific transformations, and test representative Orders, Shipments, Forecasts, Items, Trading Partners, and Invoices.

Monitoring and recovery

Capture correlation identifiers, request outcomes, rejected rows, checkpoints, and workflow metrics. Separate authentication failures, throttling, transport errors, validation failures, and business rejections so each can be corrected or retried appropriately.

Why use Martini instead of scripts or point-to-point integrations?

Orchestrate more than a point-to-point call

E2open integrations often span APIs, callbacks, asynchronous jobs, files, B2B transports, and multiple enterprise applications. Martini coordinates these mechanisms in workflows rather than embedding logic in isolated scripts.

Reuse mappings and business rules

Martini centralizes transformations for identifiers, units, dates, planning periods, statuses, and object relationships. Shared workflow logic can be reused across E2open products and target systems while keeping tenant-specific mappings configurable.

Build controlled API façades

Martini can expose normalized REST APIs so downstream consumers do not need to understand every E2open product-specific resource or authentication detail.

Improve operational reliability

Checkpoints, idempotency, validation, retries, reconciliation, error routing, and monitoring provide a maintainable operating model for supply-chain synchronization and high-volume exchanges.

Frequently asked questions

How can E2open be integrated with enterprise systems?

E2open can be integrated through product- and tenant-specific REST APIs, selected webhook-style callbacks, bulk or asynchronous jobs, and file or B2B exchange such as SFTP, CSV, XML, AS2, or EDI-related flows where configured. Authentication may use OAuth 2.0, API credentials, service accounts, SFTP credentials, or SSH keys.

Can Martini integrate with E2open?

Yes. Martini can integrate with E2open by consuming its documented REST APIs, receiving selected webhook or callback requests, and orchestrating supported file or B2B exchanges. Martini can map supply-chain data, apply business rules, expose downstream APIs, and manage retries and reconciliation.

Do I need a connector to integrate E2open with Martini?

No. A dedicated E2open connector is not required. Martini can use E2open's confirmed native integration mechanisms, including product-specific REST APIs, selected callbacks, bulk or asynchronous interfaces, and supported file or B2B transports.

Is there any extra Lonti cost to integrate E2open with Martini?

Lonti does not charge an additional per-connector or per-vendor fee to integrate E2open with Martini. Integrations are subject to the provisioned capacity of the Martini environment. Separate costs may apply from E2open, infrastructure providers, or other third-party systems based on subscriptions, usage, and deployment model.

Which E2open integration methods should a new implementation use?

REST APIs are the primary method to investigate for selected E2open applications. Bulk, asynchronous, export, and file or B2B mechanisms are often more appropriate for high-volume supply-chain exchanges. The correct choice depends on the product, tenant, object coverage, quotas, and API onboarding documentation.

Can Martini receive E2open events or webhooks?

Martini can expose an API endpoint or receive webhook-style requests, but E2open event and callback support is product- and event-specific. The available event catalog must be confirmed rather than assuming that every Order, Shipment, Forecast, or Item change produces a notification.

How should E2open data synchronization and transformation be designed?

Use incremental filters, change tokens, timestamps, export jobs, or checkpoints where documented instead of repeatedly scanning full datasets. Martini can map E2open objects to canonical and target models, normalize identifiers, units, dates, and time zones, and preserve vendor identifiers for reconciliation.

How does Martini handle E2open errors, retries, duplicates, and API exposure?

Martini workflows can classify authentication, throttling, transport, validation, business, and partial-batch failures; retry transient conditions with controlled backoff; and route permanent failures for review. Stable E2open identifiers, event IDs, versions, or business keys support idempotency. Martini can also expose a controlled REST API façade over product-specific E2open workflows.

Related Martini documentation

APIs

Workflows

Data

Security

Operations

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