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Fleetio Integration Guide
Connect Fleetio fleet data with enterprise applications through its REST API, account-level authentication, and supported webhook notifications.
Fleetio integration options at a glance
Fleetio’s primary integration mechanism is its REST API, which supports retrieving, creating, and updating supported fleet resources such as Vehicles, Contacts, Service Entries, Issues, Fuel Entries, and Parts. Fleetio also provides webhook-style notifications for selected resources and events, although coverage is resource- and event-specific. API requests use account-level token credentials supplied in HTTP headers over HTTPS. Martini can consume Fleetio REST endpoints, paginate scheduled synchronizations, receive supported webhook notifications through an HTTP-facing API, transform Fleetio JSON, and write results to enterprise APIs, databases, files, or Martini APIs. Bulk, GraphQL, SOAP, and general-purpose database access were not confirmed.
| Integration point | Supported by Fleetio? | Common use cases | How Martini supports it |
|---|---|---|---|
| REST APIs | Yes | Retrieve Vehicles, Contacts, Service Entries, Issues, Fuel Entries, Parts, and other supported Fleetio resources; create or update supported objects; and expose Fleetio operations to downstream systems. | Martini can consume Fleetio REST endpoints, supply query parameters, paginate responses, transform JSON, apply business rules, and write results to APIs, databases, files, or Martini APIs. |
| Webhooks / outbound callbacks | Limited | Receive webhook-style notifications for selected Fleetio resources and events when supported by the account and subscription configuration. | Martini can expose an HTTP-facing API or webhook intake workflow, validate the notification, retrieve the current Fleetio resource, apply idempotency checks, and route the normalized event. |
| Authentication | Yes | Authenticate Fleetio API requests with an API token and account token supplied through the required HTTP headers over HTTPS. | Martini can store both credentials in secrets or protected environment configuration and apply them to outbound Fleetio requests without embedding them in workflows or logs. |
| Scheduled synchronization | Yes | Run recurring Fleetio REST API reads for maintenance, vehicle, fuel, parts, or issue synchronization when webhook coverage is unavailable or incomplete. | Martini can schedule workflows, persist checkpoints, process pages, control concurrency, and retry individual failures without restarting a complete synchronization. |
| Bulk / asynchronous APIs | Not confirmed | A dedicated Fleetio bulk or asynchronous API was not confirmed; large transfers should use paginated REST requests unless a resource-specific endpoint documents another mechanism. | Martini can implement page-based batch workflows with checkpoints, throttling, and retry handling rather than assuming a Fleetio bulk interface. |
| File / attachment APIs | Limited | Fleetio supports document-related functionality in parts of its product, but broad file-transfer or attachment API coverage was not confirmed. | Martini can process a resource-specific file endpoint if confirmed, but the workflow should validate URLs, permissions, expiry, and download behavior before storing or forwarding documents. |
| GraphQL APIs | Not confirmed | No official Fleetio GraphQL API documentation was confirmed; Fleetio integrations should use the documented REST interface. | Martini can consume GraphQL when a provider documents it, but this Fleetio integration should not assume GraphQL availability. |
| SOAP APIs | No | Fleetio integrations are documented around REST APIs rather than SOAP services. | Martini should consume Fleetio REST endpoints instead of designing a SOAP-based Fleetio integration. |
How Fleetio exposes data and business events
Fleetio REST APIs
Fleetio’s REST API is the principal documented integration interface. It supports reading and, for supported resources, creating or updating Vehicles, Contacts, Service Entries, Issues, Fuel Entries, Parts, and other Fleetio resources using account-specific credentials, filters, sorting, and pagination.
Martini implementation pattern
Martini implementation pattern: Martini uses an outbound REST-consuming workflow to authenticate with the Fleetio API, retrieve pages of JSON, validate and transform the response, apply business rules, and write normalized data to an enterprise target or expose it through a Martini API. The workflow can persist synchronization state and classify errors by authentication, validation, not-found, rate-limit, and temporary failure type.
Implementation sequence
Fleetio Webhook Notifications
Fleetio provides webhook-style notifications for selected resources and events. Coverage is resource- and event-specific, and a notification should not be assumed to contain the complete current Fleetio object or to be delivered exactly once.
Martini implementation pattern
Martini implementation pattern: Martini exposes an HTTP-facing API or webhook intake workflow, validates the incoming notification, checks a durable idempotency record, and uses the referenced Fleetio identifier to retrieve the current resource before routing a normalized event. This approach reduces reliance on incomplete payloads and supports consistent downstream processing.
Implementation sequence
Fleetio Scheduled Synchronization
Scheduled synchronization is an appropriate fallback or complement where webhook coverage does not include a required Fleetio resource or event. Fleetio list endpoints should be processed page by page, with resource-specific synchronization behavior validated rather than assumed.
Martini implementation pattern
Martini implementation pattern: A scheduler-triggered workflow reads stored state, requests Fleetio pages with controlled concurrency, transforms each resource, writes successful results, and checkpoints progress. Rate-limit responses and temporary failures are retried with delay and backoff, while individual page failures are isolated from completed work.
Implementation sequence
Common Fleetio integration patterns
Pattern 1: Synchronize Fleetio maintenance data
When to use this pattern
Use this pattern when Service Entries, Issues, and Vehicles must be synchronized with a maintenance platform, ERP, asset database, or operational reporting store. It is suitable when webhook coverage is incomplete or when a controlled recurring reconciliation is required.
Integration direction
Example Mapping
| Fleetio Field | Canonical Field | Target Field |
|---|---|---|
| vehicle.id | assetId | ServiceNow Configuration Item |
| service_entry.completed_at | maintenanceCompletedAt | Work completed |
| service_entry.cost | maintenanceCost | Actual cost |
| issue.status | issueStatus | Incident state |
Martini implementation pattern
A scheduled Martini workflow retrieves paginated Vehicles, Service Entries, and Issues, resolves relationships using stable IDs, normalizes dates and costs, and applies severity, status, and vehicle-group rules. It upserts target work items or maintenance records, stores the Fleetio-to-target ID mapping, and retries failed pages or writes without duplicating completed records.
Martini capabilities used
- workflows
- scheduled triggers
- API consumption
- pagination and checkpoints
- data mapping
- business rules
- idempotency
- error handling
Pattern 2: Process Fleetio vehicle issue events
When to use this pattern
Use this pattern when operations teams need near-real-time handling of supported Fleetio Issue or Vehicle events. Because Fleetio webhook coverage is resource- and event-specific, scheduled reconciliation should remain available for events that are not notified.
Integration direction
Example Mapping
| Fleetio Field | Canonical Field | Target Field |
|---|---|---|
| issue.id | sourceIssueId | Correlation ID |
| issue.severity | priority | Incident priority |
| issue.description | issueSummary | Short description |
| vehicle.id | assetId | Configuration item |
Martini implementation pattern
Martini receives the Fleetio notification through an HTTP-facing API, validates it, checks event or resource idempotency, and retrieves the current Issue or Vehicle from Fleetio. Business rules route high-severity issues to ServiceNow, enrich the work item with vehicle and Contact information, and retain correlation data for updates, retries, and auditability.
Martini capabilities used
- APIs
- webhook intake
- resource retrieval
- data mapping
- business rules
- idempotency
- error handling
- workflow orchestration
Pattern 3: Send Fleetio fuel and expense data to accounting
When to use this pattern
Use this pattern when fuel transactions and maintenance costs need to be normalized for accounting, expense management, or financial reporting. A scheduled REST synchronization can provide predictable reconciliation when event coverage is not confirmed.
Integration direction
Example Mapping
| Fleetio Field | Canonical Field | Target Field |
|---|---|---|
| fuel_entry.transaction_date | transactionDate | TxnDate |
| fuel_entry.total_cost | amount | Amount |
| fuel_entry.fuel_type | expenseCategory | Account |
| vehicle.id | fleetAssetId | Class or reference |
Martini implementation pattern
A Martini workflow retrieves Fuel Entries and relevant Vehicles, standardizes quantities, currencies, dates, odometer readings, and account identifiers, then validates required accounting dimensions before writing to the target. Resource IDs and target IDs are stored together so retries and later corrections update existing entries rather than create duplicates.
Martini capabilities used
- scheduled workflows
- REST API consumption
- JSON transformation
- data mapping
- validation
- business rules
- idempotent upserts
- retry handling
Pattern 4: Manage parts replenishment from Fleetio activity
When to use this pattern
Use this pattern when Parts usage and maintenance activity should influence inventory or procurement decisions in another system. The integration should use explicit thresholds and stable identifiers to prevent duplicate replenishment requests.
Integration direction
Example Mapping
| Fleetio Field | Canonical Field | Target Field |
|---|---|---|
| part.id | partId | Inventory item |
| part.quantity | availableQuantity | Available stock |
| service_entry.parts | consumedParts | Consumption detail |
| vehicle.id | assetId | Related asset |
Martini implementation pattern
Martini reads Parts and related Service Entries, compares normalized usage and inventory values with configured thresholds, and applies rules for approved locations, vendors, and replenishment quantities. It creates or updates a NetSuite request only when the idempotency key is new, then records the outcome and routes validation or target failures for review.
Martini capabilities used
- workflow orchestration
- API consumption
- relationship mapping
- business rules
- data transformation
- idempotency
- error routing
Applications commonly integrated with Fleetio
Fleetio data can be coordinated with financial, telematics, service-management, CRM, and ERP applications. The exact scope depends on the Fleetio resources and target APIs required by the organization, so mappings and write permissions should be validated before implementation.
| Application | Scenario | Direction | Martini Pattern |
|---|---|---|---|
| QuickBooks Online | Transfer fleet-related expenses, service costs, fuel activity, or accounting data into financial processes. | Fleetio → Martini → QuickBooks Online | A scheduled Martini workflow retrieves Fuel Entries, Service Entries, and related Vehicles, normalizes amounts and dates, applies account-mapping rules, and creates or updates the required QuickBooks Online records with idempotency controls. |
| Samsara | Combine telematics and vehicle context with Fleetio maintenance, service, and asset records. | Samsara → Martini → Fleetio | Martini can consume the relevant Samsara and Fleetio APIs, match vehicles using stable identifiers, normalize telematics and maintenance data, and route only approved changes to Fleetio while recording unmatched assets for review. |
| Geotab | Connect vehicle and telematics information with Fleetio maintenance, service, and asset records. | Geotab → Martini → Fleetio | A Martini workflow retrieves source vehicle data, resolves Fleetio vehicle identifiers, applies field and status mappings, and submits permitted updates to Fleetio with retry handling for temporary failures. |
| Verizon Connect | Correlate GPS, vehicle activity, and fleet utilization with Fleetio maintenance and service data. | Verizon Connect → Martini → Fleetio | Martini orchestrates API calls from both systems, maps vehicle identifiers and utilization attributes, applies account-specific business rules, and sends normalized information to the selected operational target. |
| Salesforce | Expose fleet status, vehicle issues, and service activity to sales, account, or field-service processes. | Fleetio → Martini → Salesforce | Martini receives supported Fleetio notifications or runs scheduled REST synchronization, enriches Vehicles and Issues, maps them to Salesforce objects, and upserts using a durable Fleetio-to-Salesforce identifier map. |
| ServiceNow | Create or update operational work items from Fleetio Issues or maintenance conditions. | Fleetio → Martini → ServiceNow | A Martini webhook or scheduled workflow retrieves the current Fleetio Issue, evaluates severity, vehicle group, and assignment rules, then creates or updates a ServiceNow work item while preserving correlation identifiers. |
| NetSuite | Incorporate maintenance costs, parts activity, and fleet-related financial information into ERP processes. | Fleetio → Martini → NetSuite | Martini retrieves Fleetio Service Entries, Parts, Fuel Entries, and Vehicles, transforms them into NetSuite record structures, validates required accounting dimensions, and retries recoverable write failures. |
| Zendesk | Route fleet-related issues or service communications into customer or internal support workflows. | Fleetio → Martini → Zendesk | Martini receives or polls Fleetio Issues, applies routing and deduplication rules, maps issue details and vehicle context to Zendesk tickets, and stores the target ticket identifier for subsequent updates. |
How to build a Fleetio integration in Martini
Objective
Establish Fleetio API access using account-specific credentials and protect them across environments.
Instructions in Martini
- Configure the Fleetio API token and account token in Martini secrets or protected environment configuration
- Use HTTPS and the Fleetio-required authentication headers
- Confirm that the Fleetio API user has access to the resources and operations required by the workflow
- Keep credentials out of payloads, source-controlled mappings, and logs
Objective
Select a scheduled, webhook-driven, or API-driven entry point based on the Fleetio resource and event coverage required.
Instructions in Martini
- Use a scheduler for recurring Vehicle, Service Entry, Issue, Fuel Entry, or Parts synchronization
- Use a Martini API or webhook intake workflow for supported Fleetio notifications
- Retain scheduled reconciliation when webhook coverage is incomplete or resource-specific
- Configure polling intervals and concurrency to respect Fleetio capacity and rate limits
Objective
Read Fleetio resources reliably, including pagination and current-resource retrieval after notifications.
Instructions in Martini
- Request the required Fleetio REST resource with documented filters, sorting, and page controls
- Process list responses page by page rather than assuming a bulk API
- Retrieve the current Vehicle, Issue, or other resource when a webhook payload is incomplete
- Persist the last successful page, timestamp, or resource checkpoint where appropriate
Objective
Coordinate Fleetio calls, validation, enrichment, target writes, and state management in a maintainable Martini workflow.
Instructions in Martini
- Separate notification intake, Fleetio retrieval, transformation, and target delivery responsibilities
- Use stable Fleetio identifiers to resolve relationships between Vehicles, Contacts, Issues, Service Entries, Fuel Entries, and Parts
- Apply bounded concurrency and isolate failed pages or records from completed work
- Store correlation and synchronization state needed for replay and reconciliation
Objective
Convert Fleetio JSON and account-specific fields into a canonical model suitable for the target system.
Instructions in Martini
- Map stable IDs instead of relying solely on display names
- Normalize dates, statuses, costs, quantities, currencies, fuel types, and odometer values where relevant
- Handle optional fields, nested relationships, and absent values safely
- Validate required target fields before sending downstream requests
Objective
Use business rules to control routing, updates, and exception handling for fleet operations.
Instructions in Martini
- Route Issues according to severity, status, vehicle group, or assigned Contact
- Apply accounting and inventory rules to Fuel Entries, Service Entries, and Parts
- Use durable event or resource identifiers for idempotency
- Reject or quarantine ambiguous mappings and invalid resource relationships
Common Fleetio data objects used in integrations
| Object | Typical Use | Common target systems | Martini handling |
|---|---|---|---|
| Vehicles | Represent fleet assets and operational details used for maintenance, telematics, utilization, and reporting. | Samsara, Geotab, Verizon Connect, Salesforce, ServiceNow, NetSuite, SQL databases | Martini retrieves or receives references to Vehicles, maps stable identifiers and operational fields, enriches related data, and upserts target records with duplicate protection. |
| Contacts | Represent drivers, employees, vendors, and other people associated with fleet operations. | Salesforce, ServiceNow, QuickBooks Online, SQL databases | Martini normalizes contact attributes, resolves relationships to Vehicles or Issues, validates optional fields, and routes permitted changes to downstream systems. |
| Service Entries | Represent maintenance work performed on Vehicles or equipment, including service activity and cost information where available. | QuickBooks Online, NetSuite, ServiceNow, asset-management databases | Martini paginates Service Entries, maps dates, costs, vehicle identifiers, and statuses, applies accounting or maintenance rules, and retries recoverable writes. |
| Issues | Represent defects, inspection-related problems, or other vehicle issues requiring attention. | ServiceNow, Zendesk, Salesforce, operations databases | Martini can process supported notifications or scheduled reads, retrieve the current Issue, classify severity and assignment, and create or update downstream work items idempotently. |
| Fuel Entries | Represent fuel transactions and consumption information associated with fleet operations. | QuickBooks Online, NetSuite, expense systems, reporting databases | Martini standardizes quantities, costs, dates, fuel types, odometer readings, and Vehicle identifiers before applying accounting and duplicate-detection rules. |
| Parts | Represent parts inventory and part usage associated with maintenance activity. | NetSuite, inventory systems, procurement workflows, SQL databases | Martini combines Parts with Service Entries, compares usage or thresholds with target data, and creates replenishment requests only when business rules permit. |
Authentication and security considerations
Account-level credentials
Fleetio API requests use an API token and account token supplied in the required HTTP headers. OAuth 2.0 and JWT were not confirmed as standard Fleetio API authentication methods.
Protecting secrets
Store Fleetio credentials in Martini secrets or protected environment configuration. Do not embed tokens in workflows, source-controlled mappings, request payloads, or application logs.
Permissions and transport
Use HTTPS for API requests and ensure the Fleetio API user has the account permissions required for each resource and operation. Martini APIs receiving Fleetio notifications should apply appropriate authentication, validation, and access controls.
Operational considerations for Fleetio integrations
Pagination and rate limits
Process Fleetio list endpoints page by page. Configure page sizes and polling intervals, avoid unbounded parallel requests, and respond to 429 responses with delayed retries and exponential backoff.
Idempotency and state
Persist resource or event identifiers, target-system identifiers, and synchronization checkpoints. This allows webhook redelivery and scheduled retries without creating duplicate records.
Payload and schema changes
Do not assume every webhook contains the complete current object or that every resource has identical timestamp filtering. Make mappings tolerant of optional fields, nested relationships, and account-specific configuration, and retrieve the current resource when necessary.
Testing and monitoring
Test representative Vehicles, Issues, Service Entries, Fuel Entries, Parts, and Contacts, including missing fields and inaccessible resources. Monitor correlation IDs, retry status, failed pages, and target responses without exposing credentials.
Files and documents
Validate resource-specific document or attachment behavior before implementing file transfer. Do not assume that a Fleetio document URL is permanent, publicly accessible, or suitable for direct downstream storage.
Why use Martini instead of scripts or point-to-point integrations?
Centralized orchestration
Martini coordinates Fleetio API calls, webhook intake, scheduled synchronization, downstream delivery, and exception handling in workflows rather than distributing logic across scripts and point-to-point integrations.
Reusable transformation
Mappings, validation, business rules, authentication configuration, and error handling can be reused across Vehicle, Issue, maintenance, fuel, and parts integrations.
Controlled change and operations
Checkpoints, idempotency records, retries, logging, and environment-specific secrets make integrations easier to operate and troubleshoot as Fleetio resources or target-system requirements change.
API-led access
Martini can expose a controlled API façade for internal applications while keeping Fleetio credentials, pagination behavior, transformations, and provider-specific rules behind reusable workflows.
Frequently asked questions
Fleetio is primarily integrated through its REST API, which supports reading and, for supported resources, creating or updating fleet data such as Vehicles, Contacts, Service Entries, Issues, Fuel Entries, and Parts. Fleetio also provides webhook-style notifications for selected resources and events. Scheduled REST synchronization is appropriate when webhook coverage is unavailable or incomplete.
Yes. Martini can consume Fleetio REST APIs using the required API token and account token, process paginated JSON responses, expose an API for internal Fleetio abstractions, and receive supported Fleetio webhook notifications through an HTTP-facing workflow. No native Martini Fleetio connector is documented in the supplied sources.
No. A dedicated Fleetio connector is not required. Martini can integrate using Fleetio’s confirmed native mechanisms: REST APIs, account-level token authentication, and supported webhook-style notifications. It can orchestrate calls, transform data, apply business rules, and deliver results to other systems.
Lonti does not charge an additional per-connector or per-vendor fee to integrate Fleetio. The integration is subject to the provisioned capacity of the Martini environment. Separate costs may apply from Fleetio, cloud infrastructure, or other third-party systems depending on subscription, usage, and deployment model.
Use Fleetio’s REST API as the primary integration method. Use webhook-style notifications for supported resources and events when near-real-time processing is needed, with a REST lookup to retrieve the current resource. GraphQL and SOAP were not confirmed, and a dedicated bulk or asynchronous API was not confirmed.
Yes. Martini can expose an HTTP-facing API or webhook intake workflow for Fleetio notifications. Coverage is resource- and event-specific, so integrations should verify the supported subscriptions and retain scheduled reconciliation for data that is not covered by notifications.
Martini can process Fleetio list endpoints page by page, persist checkpoints, map Fleetio JSON into canonical and target models, and apply validation and business rules. Resource identifiers and event identifiers where available should be stored in a durable idempotency record so retries do not create duplicate downstream records.
Martini workflows can classify authentication, authorization, validation, not-found, rate-limit, network, and temporary Fleetio failures, then apply delayed retries and error routing. Martini can also expose a controlled REST API façade that abstracts Fleetio operations for internal applications, while keeping Fleetio credentials and implementation details behind the workflow.
Related Martini documentation
Workflows
Connect Fleetio with your enterprise systems
Use Martini to build a secure, maintainable Fleetio integration that combines REST API consumption, supported webhook events, scheduled synchronization, data transformation, and reliable downstream delivery.