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HighRadius Integration Guide
Integrate HighRadius with ERP, banking, payment, CRM, and data platforms through tenant-specific APIs, file exchanges, and selected callbacks.
HighRadius integration options at a glance
HighRadius integration capabilities vary by product, tenant, and licensed module. REST APIs may be available but must be confirmed with HighRadius or the implementation team. File-based exchange is a common pattern for invoices, payments, remittances, bank data, and reconciliation results, although formats and transport require validation. Batch or asynchronous processing and outbound callbacks may also be available for selected deployments. Martini can consume approved APIs, exchange files through supported mechanisms, receive callbacks through exposed REST APIs, transform financial data, apply validation and business rules, and orchestrate workflows with ERP, banking, payment, CRM, and data platforms. Authentication, identifiers, pagination, limits, and error behavior should be confirmed before implementation.
| Integration point | Supported by HighRadius? | Common use cases | How Martini supports it |
|---|---|---|---|
| REST APIs | Not confirmed | Potentially exchange Customers, Invoices, Payments, Remittances, Deductions, and Disputes with ERP and financial systems. Product-specific endpoints and documentation must be confirmed. | Martini can consume documented REST endpoints, configure authentication, transform payloads, orchestrate calls, and process responses when the tenant exposes them. |
| SOAP APIs | Not confirmed | A legacy or product-specific SOAP interface may exist, but HighRadius SOAP availability was not confirmed. | Martini can consume SOAP services when the customer provides a supported WSDL, endpoint, and authentication configuration. |
| Webhooks / outbound callbacks | Not confirmed | Selected products may provide callbacks for selected events, but no general-purpose HighRadius webhook catalog was confirmed. | Martini can expose a REST API or webhook entry point, validate notifications, retrieve current data where possible, and start downstream workflows. |
| Bulk / async / batch APIs | Not confirmed | Enterprise financial processing may use batch jobs, asynchronous submissions, job-status endpoints, or result files. | Martini can submit batches through confirmed interfaces, persist batch identifiers, poll status, process result files, and route partial failures. |
| File exchange | Limited | File exchange may support payment files, bank statements, remittances, ERP extracts, and reconciliation results. Formats and transport require confirmation. | Martini can orchestrate file-based workflows, parse JSON, XML, CSV, or other confirmed formats, validate data, and deliver files through approved mechanisms. |
| Authentication | Not confirmed | Authentication may use OAuth 2.0, API keys, tenant credentials, roles, scopes, IP allowlisting, or mutual TLS depending on the deployment. | Martini can use secure environment configuration and secrets management, but the HighRadius method, scopes, and tenant permissions must be confirmed. |
| Scheduled synchronization | Yes | Scheduled exchanges can synchronize ERP Customers, Invoices, Payments, Remittances, Deductions, and Disputes where the approved HighRadius interface supports them. | Martini can trigger workflows on a schedule, retrieve incremental data, apply controlled concurrency, and maintain checkpoints and reconciliation records. |
| Database / analytics access | Not confirmed | Direct database access should not be assumed for a HighRadius cloud tenant; documented APIs, reports, exports, or files are preferred. | Martini can write normalized results to supported databases when the customer provides an approved target, without requiring direct HighRadius database access. |
How HighRadius exposes data and business events
HighRadius REST APIs
HighRadius may expose REST endpoints for particular products and tenants, but a publicly accessible, comprehensive REST reference was not confirmed. Endpoint availability, authentication, object coverage, and response behavior must be obtained from the customer’s HighRadius documentation.
Martini implementation pattern
Martini implementation pattern: Martini consumes the approved HighRadius endpoints from a workflow, retrieves or submits Customers, Invoices, Payments, Remittances, Deductions, or Disputes, applies mappings and validation, and records identifiers and outcomes for reconciliation.
Implementation sequence
HighRadius file exchange
File-based exchange is a common implementation pattern for financial and remittance data, including payment files, bank statements, ERP extracts, and reconciliation results. HighRadius-specific formats, schedules, transport, and import/export interfaces must be confirmed.
Martini implementation pattern
Martini implementation pattern: a scheduled workflow receives or produces an approved file, parses the confirmed format, validates each business object, transforms the data, delivers it through the approved mechanism, and records file-level and record-level results.
Implementation sequence
HighRadius callbacks
Public confirmation of a general-purpose HighRadius webhook framework was not found. Selected products or tenants may support outbound callbacks for selected events, so event coverage and delivery behavior must be verified.
Martini implementation pattern
Martini implementation pattern: Martini exposes a controlled REST API or webhook entry point, authenticates and validates the notification, retrieves the current resource when an approved endpoint exists, and starts an idempotent downstream workflow.
Implementation sequence
Common HighRadius integration patterns
Pattern 1: Synchronize ERP receivables to HighRadius
When to use this pattern
Use this pattern when an ERP is the system of record for Customers and Invoices and HighRadius performs credit, collections, or receivables processing. The workflow should use incremental extraction rather than repeatedly transferring the full population.
Integration direction
Example Mapping
| HighRadius Field | Canonical Field | Target Field |
|---|---|---|
| customerNumber | customer.sourceId | customerIdentifier |
| invoiceNumber | invoice.sourceId | invoiceIdentifier |
| openAmount | invoice.balanceAmount | balance |
| currencyCode | invoice.currency | currency |
Martini implementation pattern
A scheduled Martini workflow retrieves changed Customers and Invoices, validates required identifiers, currencies, dates, and balances, maps them to the approved HighRadius API or file structure, submits the data, stores the response or batch ID, and routes validation or transport failures for controlled retry.
Martini capabilities used
- workflows
- scheduled triggers
- API consumption
- file processing
- data mapping
- business rules
- error handling
Pattern 2: Process payments and remittances
When to use this pattern
Use this pattern when a bank, payment platform, or ERP provides Payments and Remittances for HighRadius cash-application processing. Results can be returned to the ERP or finance data store when the HighRadius deployment provides an approved response or export mechanism.
Integration direction
Example Mapping
| HighRadius Field | Canonical Field | Target Field |
|---|---|---|
| paymentId | payment.sourceId | paymentIdentifier |
| paymentAmount | payment.amount | amount |
| remittanceInvoiceNumber | remittance.invoiceReference | invoiceIdentifier |
| valueDate | payment.valueDate | valueDate |
Martini implementation pattern
Martini receives an approved API response or file, validates payment identifiers and financial precision, links Remittances to Invoices, submits the transformed payload, and writes cash-application outcomes and exceptions to the ERP or an audit store.
Martini capabilities used
- workflows
- API consumption
- JSON and XML handling
- data mapping
- validation
- idempotency controls
- error handling
Pattern 3: Synchronize deductions and disputes
When to use this pattern
Use this pattern when finance, customer-service, or account-management teams need Deductions and Disputes visible in an ERP, Salesforce, ServiceNow, or reporting platform.
Integration direction
Example Mapping
| HighRadius Field | Canonical Field | Target Field |
|---|---|---|
| deductionId | deduction.sourceId | u_highradius_deduction_id |
| reason | deduction.reason | short_description |
| status | dispute.status | state |
| resolution | dispute.resolution | close_notes |
Martini implementation pattern
Martini retrieves approved HighRadius data or receives a supported callback, maps Deductions and Disputes to the target case model, applies routing and status rules, preserves correlation IDs, and prevents duplicate case creation during retries.
Martini capabilities used
- workflows
- API consumption
- webhook entry points
- data mapping
- business rules
- correlation
- retry handling
Pattern 4: Reconcile financial statuses and exceptions
When to use this pattern
Use this pattern for scheduled comparison of HighRadius, ERP, and banking information to identify unmatched Payments or Remittances, inconsistent invoice balances, and unexpected status transitions.
Integration direction
Example Mapping
| HighRadius Field | Canonical Field | Target Field |
|---|---|---|
| invoiceIdentifier | invoice.sourceId | invoice_id |
| paymentStatus | payment.status | payment_status |
| remittanceReference | remittance.reference | remittance_reference |
| processingTimestamp | integration.processedAt | processed_at |
Martini implementation pattern
A scheduled Martini workflow retrieves approved exports, APIs, or files, normalizes the objects, compares them with ERP or banking data, applies tolerance and status rules, writes exception results to a data store, and emits an operational report with retry and review status.
Martini capabilities used
- scheduled workflows
- data mapping
- business rules
- database integration
- reconciliation
- monitoring
- error handling
Applications commonly integrated with HighRadius
HighRadius commonly operates alongside financial, ERP, customer-management, case-management, and analytics platforms. The exact interface should be validated for the customer’s products and tenant configuration.
| Application | Scenario | Direction | Martini Pattern |
|---|---|---|---|
| SAP S/4HANA | Synchronize Customers, Invoices, Payments, open receivables, and dispute outcomes between the ERP and HighRadius. | SAP S/4HANA → Martini → HighRadius | Use a scheduled Martini workflow to retrieve changed ERP data, validate identifiers and monetary fields, transform it to the approved HighRadius API or file structure, submit it, and record batch or error results. |
| Oracle Fusion Cloud ERP | Exchange customer, invoice, payment, receivables, and reconciliation information. | Oracle Fusion Cloud ERP → Martini → HighRadius | Orchestrate bidirectional workflows with incremental extraction, canonical financial mappings, validation, controlled submission, and durable correlation records. |
| Microsoft Dynamics 365 Finance | Provide receivables and payment data to HighRadius and return cash-application or collections results. | Microsoft Dynamics 365 Finance → Martini → HighRadius | Consume approved Dynamics and HighRadius interfaces, normalize Customers, Invoices, and Payments, apply business rules, and route rejected or partially accepted results for review. |
| NetSuite | Synchronize Customers, Invoices, Payments, and receivables status for organizations using NetSuite as the financial system. | NetSuite → Martini → HighRadius | Run scheduled or API-led workflows that maintain source identifiers, transform financial payloads, prevent duplicate submissions, and return processing outcomes to NetSuite. |
| Salesforce | Surface customer, account, collections, or dispute information for sales and account-management teams. | HighRadius → Martini → Salesforce | Retrieve approved HighRadius data or files, map Customers and Disputes to Salesforce objects, apply visibility rules, and synchronize selected account updates back where supported. |
| ServiceNow | Create or update operational cases for deductions, disputes, integration failures, or finance-service requests. | HighRadius → Martini → ServiceNow | Transform Deductions and Disputes into ServiceNow cases, preserve HighRadius correlation IDs, route status changes through a controlled workflow, and handle retries without duplicate cases. |
| Snowflake | Centralize invoice, payment, collections, dispute, and reconciliation data for reporting and analytics. | HighRadius → Martini → Snowflake | Extract approved HighRadius exports or API responses, normalize them into analytical models, validate completeness, and load partitioned data with audit metadata. |
| Workday | Exchange selected customer, finance, or payment-related information where Workday is part of the organization’s financial landscape. | Workday → Martini → HighRadius | Use a validated scheduled workflow for the limited data required by the customer, with explicit field mappings, business-unit rules, and reconciliation reporting. |
How to build a HighRadius integration in Martini
Objective
Confirm the HighRadius product, tenant, environment, interface, authentication method, roles, scopes, network controls, and source or target systems before development.
Instructions in Martini
- Obtain tenant-specific API, callback, or file-exchange documentation
- Store credentials and configuration in Martini secrets and environment settings
- Separate sandbox and production endpoints and permissions
- Confirm TLS, IP allowlisting, mutual TLS, and data-retention requirements
Objective
Select the trigger that matches the confirmed HighRadius interface and synchronization objective.
Instructions in Martini
- Use a scheduler for incremental or reconciliation workflows
- Use a webhook or REST API entry point only when HighRadius supports the relevant callback or request
- Use a file-arrival or scheduled process for approved file exchanges
- Define the extraction window, checkpoint, and replay policy
Objective
Acquire Customers, Invoices, Payments, Remittances, Deductions, or Disputes from the approved endpoint or file interface.
Instructions in Martini
- Implement pagination, filtering, and incremental extraction where available
- Capture request, batch, file, and correlation identifiers
- Validate callback authenticity or file integrity
- Respect confirmed rate, concurrency, and batch-size limits
Objective
Coordinate the calls, transformations, validations, submissions, status polling, and downstream writes in a maintainable Martini workflow.
Instructions in Martini
- Separate retrieval, transformation, submission, and reconciliation stages
- Persist checkpoints and batch identifiers
- Use controlled concurrency for financial workloads
- Route permanent errors separately from transient failures
Objective
Convert HighRadius and enterprise-system structures into a canonical financial model while preserving precision and identifiers.
Instructions in Martini
- Map source identifiers separately from HighRadius identifiers
- Preserve currency, decimal precision, signs, dates, and time zones
- Validate required fields and lifecycle statuses
- Support approved optional fields without silently accepting missing required data
Objective
Enforce customer-specific rules for duplicates, status transitions, legal entities, currencies, tolerances, and exception routing.
Instructions in Martini
- Use stable identifiers or idempotency keys for duplicate prevention
- Apply invoice and payment matching rules
- Handle partial batch acceptance explicitly
- Record business-rule outcomes for audit and review
Common HighRadius data objects used in integrations
| Object | Typical Use | Common target systems | Martini handling |
|---|---|---|---|
| Customers | Customer master data used across credit, collections, cash application, and accounts-receivable processes. | SAP S/4HANA, Oracle Fusion Cloud ERP, Microsoft Dynamics 365 Finance, NetSuite, Salesforce | Martini validates stable identifiers and organizational fields, maps customer attributes, and preserves source and HighRadius identifiers for correlation. |
| Invoices | Open and closed receivables documents containing amounts, balances, dates, and customer associations. | ERP platforms, Snowflake, finance data stores | Martini preserves monetary precision, currencies, dates, invoice status, and source references while supporting incremental synchronization and duplicate controls. |
| Payments | Incoming payment transactions and payment status information for cash application and reconciliation. | Banks, payment platforms, ERP platforms, Snowflake | Martini validates transaction identifiers, amounts, currencies, and status transitions, then records submission and processing outcomes. |
| Remittances | Payment-related information used to associate Payments with Invoices. | Banks, ERP platforms, HighRadius cash application, data warehouses | Martini parses confirmed API or file structures, links remittance references to invoices, and routes incomplete or ambiguous data for exception handling. |
| Deductions | Short payments or disputed amounts requiring research and resolution. | ERP platforms, Salesforce, ServiceNow, Snowflake | Martini maps deduction reasons, amounts, customer references, and statuses while enforcing idempotency and preserving audit metadata. |
| Disputes | Customer disputes with cases, statuses, reasons, and resolutions. | ERP platforms, Salesforce, ServiceNow, Snowflake | Martini synchronizes lifecycle changes, applies routing rules, maintains correlation IDs, and prevents duplicate case creation during retries. |
Authentication and security considerations
Tenant-specific authentication
HighRadius authentication was not confirmed from publicly accessible product documentation. Confirm whether the customer’s product uses OAuth 2.0, API keys, tenant credentials, scopes, roles, mutual TLS, IP allowlisting, or another mechanism.
Secure implementation
- Store credentials in Martini secrets and environment configuration.
- Use least-privilege roles and separate sandbox and production credentials.
- Confirm that module access is not assumed across the HighRadius product suite.
- Protect payment, customer, and financial data from unnecessary logging.
- Confirm token expiration, rotation, TLS, and network-control requirements.
Operational considerations for HighRadius integrations
Throughput and synchronization
Confirm HighRadius rate limits, batch sizes, pagination, concurrency, timeouts, retry-after behavior, and file limits. Prefer incremental extraction using updated timestamps or supported change mechanisms rather than full reloads.
Financial correctness
Preserve decimal precision, currencies, signs, exchange rates, dates, and time zones. Use stable source and HighRadius identifiers to make retries idempotent and prevent duplicate Payments, Remittances, Deductions, or Disputes.
Lifecycle and schema changes
Product configuration can affect fields, statuses, custom attributes, and object availability. Validate required fields, tolerate approved optional additions, and test status transitions and partial batch acceptance.
Audit and operations
Retain source IDs, HighRadius IDs or batch IDs, timestamps, processing status, retry counts, and error details. Mask sensitive information and monitor workflows, file exchanges, and reconciliation exceptions.
Why use Martini instead of scripts or point-to-point integrations?
Orchestration across systems
HighRadius integrations often span ERP, banking, payment, CRM, case-management, and analytics platforms. Martini centralizes the workflow that retrieves or receives data, applies business rules, writes to multiple targets, and coordinates reconciliation.
Maintainable integration assets
Instead of maintaining isolated scripts, teams can use reusable Martini workflows, APIs, mappings, validation logic, environment configuration, and controlled error paths.
Reliable financial processing
Martini supports checkpoints, correlation identifiers, idempotency controls, retries, exception routing, and operational logging so financial integrations can be monitored and reconciled without embedding logic separately in every point-to-point connection.
Frequently asked questions
HighRadius can be integrated through tenant-specific REST APIs where available, approved file exchanges, scheduled batch processes, and selected outbound callbacks if enabled by the product and tenant. Common flows exchange Customers, Invoices, Payments, Remittances, Deductions, and Disputes with ERP, banking, payment, CRM, case-management, and analytics platforms.
Yes. Martini can integrate with HighRadius through the native interfaces confirmed for the customer’s tenant, including documented REST APIs, approved file exchanges, authentication methods, and selected callbacks. Martini can orchestrate workflows, transform financial data, apply validation and business rules, and expose APIs for downstream systems.
No. A dedicated HighRadius connector is not required. Martini can use HighRadius’s confirmed native APIs, file interfaces, callbacks, and authentication mechanisms, with the exact implementation determined by the licensed product and tenant configuration.
Lonti does not charge an additional per-connector or per-vendor fee to integrate HighRadius. The integration is subject to the provisioned capacity of the Martini environment. Separate costs may apply from HighRadius, cloud infrastructure, or other third-party systems depending on subscription, usage, and deployment model.
Use documented REST APIs when the relevant HighRadius product exposes them. Use approved file exchange for payment, remittance, bank, ERP, or reconciliation data when that is the supported interface. Batch processing and SOAP may be available in product-specific deployments, but neither should be assumed without tenant documentation.
A universal HighRadius webhook framework was not publicly confirmed. Selected products or tenants may support outbound callbacks for selected events. Event coverage, authentication, delivery behavior, and replay handling must be verified before designing an event-driven workflow.
Synchronize Customers before dependent Invoices, then Payments and Remittances, followed by Deductions and Disputes where dependencies require it. Martini can map source and HighRadius identifiers, preserve monetary precision and currencies, support incremental extraction, apply business rules, and maintain checkpoints and reconciliation records.
Martini can distinguish authentication, validation, duplicate, rate-limit, temporary-service, and partial-batch errors, then apply appropriate retry or review paths. Stable identifiers, idempotency keys where supported, and durable processing records help prevent duplicate financial transactions. Martini can also expose a controlled REST API façade that normalizes approved HighRadius data for downstream applications.
Related Martini documentation
APIs
Workflows
Data
Plan your HighRadius integration
Use Martini to connect the HighRadius interfaces enabled for your tenant with ERP, banking, payment, CRM, case-management, and analytics systems through governed workflows and APIs.