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Icertis Integration Guide

Icertis integrates contract lifecycle data, documents, obligations, and events through REST APIs, configurable notifications, asynchronous exchanges, and OAuth 2.0.

Icertis integration options at a glance

Icertis provides REST-oriented APIs for creating, retrieving, updating, searching, and processing contract lifecycle data, subject to tenant configuration and permissions. Its integration surface includes Contracts, Parties, Clauses, Obligations, Contract Templates, and Documents. Icertis also supports event and notification patterns for selected objects or lifecycle events, along with bulk, import, export, and asynchronous processing for larger exchanges. Document APIs support contract files and versions. OAuth 2.0 is the expected authentication model. Martini can consume these APIs, receive supported notifications, orchestrate asynchronous jobs, map and transform payloads, schedule reconciliation workflows, and expose controlled APIs to downstream systems.

Integration pointSupported by Icertis?Common use casesHow Martini supports it
REST APIsYesCreate, retrieve, update, search, and process Contracts, Parties, Clauses, Obligations, Contract Templates, Documents, and related lifecycle data, subject to tenant configuration.Martini can consume Icertis REST APIs in workflows, map request and response payloads, apply validation and business rules, and expose normalized APIs to downstream systems.
Webhooks and outbound callbacksLimitedEvent and notification patterns can initiate processing for selected contract or lifecycle events, but event coverage and delivery behavior depend on tenant and object configuration.Martini can receive webhook-style HTTP requests, validate notifications, retrieve authoritative Icertis data, deduplicate events, and route failures for retry or review.
Bulk and asynchronous processingLimitedImport, export, and larger-volume exchanges can support contract data migration or high-volume synchronization; operations may return a job or batch identifier.Martini can submit the operation, store the job identifier, poll for completion, retrieve rejected records, and persist a restartable checkpoint.
File and document APIsYesExchange contract documents and document versions while preserving identifiers, filenames, MIME types, and related metadata.Martini can retrieve and transfer binary or encoded content, apply file validation, preserve version information, and handle document-upload retries with idempotency controls.
AuthenticationYesAuthenticate API clients through OAuth 2.0, with tenant-specific client registration, scopes, roles, token URLs, and token lifetimes.Martini can store client credentials and tokens in secrets or environment configuration and keep credentials out of payloads and logs.
Scheduled synchronizationYesPoll Icertis APIs for changed Contracts, Obligations, Parties, Documents, or lifecycle data when a required event notification is unavailable or reconciliation is needed.Martini scheduler-triggered workflows can use modification-time, status, identifier, or other documented filters, handle pagination, and persist durable checkpoints.
GraphQL APIsNot confirmedNo official Icertis GraphQL API was confirmed for new integrations.Martini should use the confirmed Icertis REST APIs or documented event mechanisms rather than assume GraphQL availability.
SOAP APIsNot confirmedNo current official Icertis SOAP integration surface was confirmed.Martini should use Icertis REST APIs or supported event mechanisms unless a tenant explicitly exposes another documented interface.

How Icertis exposes data and business events

Icertis REST APIs

Icertis REST-oriented APIs provide the primary integration surface for contract lifecycle data and platform operations. The available resources, fields, permissions, and API versions can vary by tenant and enabled modules.

Martini implementation pattern

Martini implementation pattern: a workflow authenticates with OAuth 2.0, calls the required Icertis resource, handles pagination and response validation, maps the result to a canonical or downstream model, and records correlation and checkpoint information.

Implementation sequence

Authenticate with the configured Icertis OAuth 2.0 client
Retrieve or submit the required Icertis resource
Follow documented pagination or continuation details
Validate required fields and tenant-specific values
Map the payload to the target application model
Write the result and persist correlation or checkpoint state

Icertis event notifications

Icertis supports event and notification-based integration patterns for selected objects and lifecycle events. Coverage, delivery behavior, and whether the payload contains full data or only an identifier must be confirmed for the target tenant.

Martini implementation pattern

Martini implementation pattern: an API endpoint or webhook workflow receives the notification, validates its authenticity and structure, deduplicates it, retrieves the current Contract or related object when necessary, and routes the resulting business event to downstream systems.

Implementation sequence

Receive the Icertis event notification
Validate the event structure and configured security controls
Check the event identifier or object-version processing state
Retrieve authoritative Icertis data when the notification is incomplete
Apply lifecycle and routing business rules
Deliver the result and record processing status

Icertis bulk and asynchronous processing

Icertis supports larger-volume import, export, and exchange patterns, some of which may execute asynchronously. The operation-specific response and job-status behavior are tenant- and endpoint-dependent.

Martini implementation pattern

Martini implementation pattern: a workflow initiates the operation, stores the returned job or batch identifier, polls for completion at a controlled interval, retrieves processing results, and routes rejected records without losing the restart point.

Implementation sequence

Submit or initiate the Icertis bulk operation
Store the returned job or batch identifier
Poll the documented status endpoint
Retrieve completed results and rejected records
Map successful records to the target model
Persist the checkpoint and route failures for review

Icertis document APIs

Documents are central Icertis objects and can be exchanged through document or contract APIs. Integrations must account for content encoding, MIME types, file sizes, and document versioning.

Martini implementation pattern

Martini implementation pattern: a workflow retrieves the requested Document and its metadata, validates content and version state, transfers it to an approved destination, and records the source and destination identifiers for idempotent retries.

Implementation sequence

Identify the required Icertis Document and version
Retrieve document metadata and content
Validate MIME type, filename, size, and lifecycle state
Transfer the content to the approved target
Store source and destination identifiers
Retry or quarantine failed transfers without duplicating versions

Scheduled Icertis synchronization

Scheduled polling is appropriate when a required event is unavailable or when reconciliation is needed. Filters based on modification time, status, identifiers, or other documented change markers should be preferred.

Martini implementation pattern

Martini implementation pattern: a scheduler starts the workflow, the workflow reads a durable checkpoint, retrieves changed Icertis data with an overlap window where appropriate, deduplicates stable identifiers, and advances the checkpoint only after successful processing.

Implementation sequence

Start the scheduled Martini workflow
Read the durable synchronization checkpoint
Request changed Icertis objects using supported filters
Handle pagination and deduplicate stable identifiers
Map and write each successfully processed object
Advance the checkpoint and report unresolved failures

Common Icertis integration patterns

Pattern 1: Synchronize supplier contracts to procurement systems

When to use this pattern

Use this pattern when procurement or ERP applications need current Icertis Contracts, Parties, lifecycle statuses, and effective dates. Scheduled retrieval is suitable when event coverage is unavailable or when a regular reconciliation process is required.

Integration direction
Icertis
Martini
SAP S/4HANA
Example Mapping
Icertis FieldCanonical FieldTarget Field
Contract.contractIdcontract.externalIdExternal Contract ID
Contract.statuscontract.lifecycleStatusContract Status
Contract.effectiveDatecontract.startDateValid From
Party.partyIdparty.externalIdSupplier External ID
Martini implementation pattern

A scheduler-triggered Martini workflow reads the last checkpoint, retrieves changed Contracts and Parties through the Icertis REST API, follows pagination, and normalizes tenant-specific values. It validates supplier identifiers, maps lifecycle states to the procurement model, upserts by external identifier, and uses an overlap window, retry handling, and an error route for failed records.

Martini capabilities used
  • workflow scheduling
  • API consumption
  • pagination handling
  • data mapping
  • business rules
  • checkpointing
  • error handling

Pattern 2: Route contract lifecycle events to business workflows

When to use this pattern

Use this pattern when selected Icertis approval, signature, activation, or expiration events should initiate downstream notifications or work items. Event availability must be verified for the specific Icertis tenant and object.

Integration direction
Icertis
Martini
ServiceNow
Example Mapping
Icertis FieldCanonical FieldTarget Field
event.eventIdevent.idCorrelation ID
Contract.contractIdcontract.externalIdContract Reference
Contract.statuscontract.lifecycleStatusTask State
Contract.expirationDatecontract.dueDateTask Due Date
Martini implementation pattern

Martini receives the notification, validates the event, checks the event or contract-version state for duplicates, and retrieves the full Contract when the event is only a reference. Business rules route selected lifecycle states to ServiceNow, while transient failures are retried and unrecoverable validation failures are recorded for review.

Martini capabilities used
  • webhook receiving
  • event validation
  • API orchestration
  • deduplication
  • business rules
  • retry handling
  • workflow monitoring

Pattern 3: Synchronize obligations and renewal actions

When to use this pattern

Use this pattern when legal, procurement, or service-management teams need actionable visibility into Obligations, renewal dates, owners, and statuses from Icertis.

Integration direction
Icertis
Martini
Salesforce
Example Mapping
Icertis FieldCanonical FieldTarget Field
Obligation.obligationIdobligation.externalIdObligation ID
Obligation.dueDateobligation.dueDateRenewal Date
Obligation.statusobligation.statusTask Status
Contract.contractIdcontract.externalIdContract ID
Martini implementation pattern

A scheduled Martini workflow retrieves changed Obligations and related Contracts, applies rules for due-soon, overdue, and high-risk items, and upserts actionable records in Salesforce. It persists the obligation identifier and due-date combination to avoid duplicate notifications and reconciles closed or modified obligations on later runs.

Martini capabilities used
  • scheduled workflows
  • REST API consumption
  • data enrichment
  • conditional routing
  • idempotency
  • checkpointing
  • error handling

Pattern 4: Distribute executed contract documents

When to use this pattern

Use this pattern when approved or executed Icertis Documents must be archived or made available in a controlled repository such as Microsoft SharePoint.

Integration direction
Icertis
Martini
Microsoft SharePoint
Example Mapping
Icertis FieldCanonical FieldTarget Field
Document.documentIddocument.externalIdSource Document ID
Document.versiondocument.versionDocument Version
Document.fileNamedocument.fileNameFile Name
Document.mimeTypedocument.contentTypeContent Type
Martini implementation pattern

A notification or scheduled workflow identifies an eligible Contract and retrieves its current Document version. Martini validates lifecycle state and content metadata, transfers binary or encoded content to SharePoint, and stores a source-version correlation key so retries do not create duplicate archives or overwrite an executed document with a draft.

Martini capabilities used
  • event or scheduler triggers
  • file handling
  • API consumption
  • metadata mapping
  • validation
  • idempotency
  • retry handling

Applications commonly integrated with Icertis

Icertis commonly participates in enterprise contract, procurement, sales, legal, and document-management architectures. The following named applications represent realistic integration targets; exact objects, direction, and availability depend on the Icertis tenant and the connected application's configuration.

Application Scenario Direction Martini Pattern
SAP S/4HANA Synchronize supplier and purchasing context with Icertis contract status, effective dates, and approved contract documents. SAP S/4HANA → Martini → Icertis Martini can consume supplier and purchasing data from SAP S/4HANA, map it to Icertis Contracts and Parties, then return contract status or document references through a separate workflow. Checkpoints, validation, retries, and correlation identifiers support reliable bidirectional exchange.
Oracle Fusion Cloud Procurement Connect supplier and procurement processes with Icertis contract records, obligations, and approved documents. Oracle Fusion Cloud Procurement → Martini → Icertis A Martini workflow can receive procurement context, transform supplier and purchasing fields, and invoke Icertis REST APIs. A scheduled reconciliation flow can bring contract status, obligation dates, and document references back to Oracle Fusion Cloud Procurement.
Salesforce Make account, opportunity, customer, and executed-contract information available across sales and legal processes. Salesforce → Martini → Icertis Martini can use Salesforce events or scheduled retrieval as the initiating mechanism, validate the commercial context, and create or update Icertis Contracts and Parties. Icertis lifecycle status and approved document references can then be returned to Salesforce with duplicate protection.
Microsoft Dynamics 365 Synchronize customer, supplier, sales, and contract lifecycle information between commercial processes and Icertis. Microsoft Dynamics 365 → Martini → Icertis Martini can normalize Dynamics 365 payloads into Icertis API requests and expose a controlled response or callback for contract status. Business rules can distinguish draft, executed, active, amended, and expired contract states.
ServiceNow Send obligation, renewal, approval, and contract-related work into service-management workflows. Icertis → Martini → ServiceNow Martini can receive selected Icertis notifications or poll Obligations and Contracts, apply due-date and risk rules, and create or update ServiceNow work items. Processing identifiers and state checkpoints prevent duplicate tasks and support reconciliation.
Workday Coordinate supplier, worker, or organizational reference data used in contracting and return relevant contract status where applicable. Workday → Martini → Icertis A scheduled Martini workflow can retrieve approved Workday reference data, map it to Icertis Parties or contract metadata, and selectively return Icertis lifecycle information. Optional-field handling and tenant-specific validation are important for this inferred use case.
DocuSign Exchange agreements and signature status between contract approval processes and electronic-signature workflows. Icertis → Martini → DocuSign Martini can retrieve an approved Icertis Document, send the required content and metadata to DocuSign, and process signature-status notifications when supported by the configured solution. Contract and document identifiers provide correlation across retries.
Microsoft SharePoint Publish or archive approved contract documents and metadata for controlled business access. Icertis → Martini → Microsoft SharePoint When a contract reaches a configured lifecycle state, Martini can retrieve the Icertis Document, preserve filename, MIME type, version, and classification metadata, and upload it to SharePoint. File validation and idempotent document-version handling reduce duplicate archives.

How to build a Icertis integration in Martini

Objective

Establish tenant-specific Icertis connectivity using OAuth 2.0 and environment-specific API configuration.

Instructions in Martini

  • Register or obtain the Icertis client credentials, token URL, scopes, and tenant API base URL.
  • Store credentials, tokens, and endpoint configuration in Martini secrets or environment configuration.
  • Confirm that the integration identity has only the roles and permissions required for its operations.

Objective

Select an event-driven, API-driven, or scheduled start based on the Icertis event coverage and synchronization objective.

Instructions in Martini

  • Use a Martini API or webhook workflow for supported Icertis notifications.
  • Use a scheduler when the required object event is unavailable or reconciliation is required.
  • Define the event, modification-time, status, or identifier filter before retrieving data.

Objective

Call the relevant Icertis REST or document API and obtain authoritative object data.

Instructions in Martini

  • Retrieve Contracts, Parties, Obligations, Documents, or related objects through confirmed endpoints.
  • Handle pagination, continuation details, asynchronous job status, and document content requirements.
  • Store correlation identifiers and checkpoints outside transient workflow payloads.

Objective

Coordinate retrieval, enrichment, validation, downstream calls, and state management in a maintainable Martini workflow.

Instructions in Martini

  • Separate event intake, Icertis retrieval, transformation, target delivery, and error routes where appropriate.
  • Retrieve full object details when an event contains only an identifier.
  • Use reusable workflow logic for common authentication, correlation, and response handling.

Objective

Convert Icertis payloads and tenant-specific values into a canonical or downstream application model.

Instructions in Martini

  • Map actual Icertis objects such as Contracts, Parties, Obligations, and Documents to target fields.
  • Normalize dates, statuses, identifiers, MIME types, and document versions.
  • Allow optional and custom fields to be absent without breaking core processing.

Objective

Enforce lifecycle, security, routing, and duplicate-prevention rules before writing to downstream systems.

Instructions in Martini

  • Distinguish draft, executed, active, amended, and expired contract states.
  • Route obligations based on due dates, status, ownership, or risk criteria.
  • Use event identifiers, object versions, or external identifiers to prevent duplicate writes.

Common Icertis data objects used in integrations

ObjectTypical UseCommon target systemsMartini handling
ContractsStore contract identity, lifecycle status, dates, parties, and configured metadata for agreements.SAP S/4HANA, Oracle Fusion Cloud Procurement, Salesforce, Microsoft Dynamics 365, ServiceNowMartini retrieves or receives contract references, fetches authoritative details when required, maps lifecycle states, and uses stable identifiers and checkpoints for synchronization.
Contract TemplatesProvide reusable structures for creating or standardizing contracts.Salesforce, Microsoft Dynamics 365, SAP S/4HANAMartini can map source business context to template-related API requests where supported and validate required tenant-specific fields before submission.
ClausesRepresent clause content and associated clause metadata within contracts.Salesforce, Microsoft SharePoint, legal repositoriesMartini can transform clause metadata for downstream search or governance processes while treating configurable fields and optional content defensively.
ObligationsTrack post-signature or contractual commitments, owners, dates, and statuses.ServiceNow, Salesforce, Microsoft Dynamics 365Martini can poll or process selected notifications, apply due-date and risk rules, create downstream work items, and reconcile changes by obligation identifier.
DocumentsStore contract files, document content, and document versions.Microsoft SharePoint, DocuSign, SAP S/4HANA, SalesforceMartini preserves document identifiers, versions, filenames, MIME types, and contract relationships while transferring binary or encoded content with retry safeguards.
PartiesRepresent organizations, suppliers, customers, and other participants associated with contracts.SAP S/4HANA, Oracle Fusion Cloud Procurement, Workday, SalesforceMartini normalizes party identifiers and attributes, validates required fields, and applies create-versus-update rules based on external identifiers.

Authentication and security considerations

OAuth 2.0 and tenant configuration

Icertis API access commonly uses OAuth 2.0. Client registration, token URLs, scopes, token lifetimes, roles, permissions, API versions, and tenant base URLs must be confirmed with the Icertis administrator.

Protect contract information

Contracts and documents may contain confidential legal, commercial, personal, or pricing information. Store credentials and tokens in Martini secrets or environment configuration, use least-privilege access, and keep bearer tokens and document content out of general-purpose logs.

Control downstream access

When Martini exposes an API façade over Icertis, apply authentication, authorization, validation, and response filtering so callers receive only the contract data they are permitted to access.

Operational considerations for Icertis integrations

Throttling and pagination

Confirm tenant-specific rate limits, concurrency behavior, and throttling responses. Follow the documented page, offset, cursor, or continuation model rather than relying on a fixed page count, and use controlled parallelism with backoff.

Incremental synchronization

Use supported modification-time, status, identifier, or other change filters. Persist checkpoints outside transient workflow payloads, consider a short overlap window, and deduplicate stable Icertis identifiers.

Versions and idempotency

Distinguish contract identity from document version and draft from executed or active state. Use object identifiers, event identifiers, external correlation keys, and contract-version combinations to prevent duplicate writes and document uploads.

Events and asynchronous jobs

Confirm event coverage, delivery guarantees, ordering, replay behavior, and payload completeness. For bulk operations, store job identifiers, poll for completion, retrieve rejected records, and make restart behavior explicit.

Configuration and testing

Icertis fields, workflows, templates, lifecycle states, and API availability can be tenant-specific. Treat optional and custom fields defensively, validate enumerations, test API-version changes before deployment, and maintain scheduled reconciliation even when events are enabled.

Why use Martini instead of scripts or point-to-point integrations?

Orchestrate the full integration lifecycle

Martini coordinates authentication, Icertis API calls, event intake, pagination, asynchronous jobs, document handling, transformations, target-system writes, and reconciliation in maintainable workflows.

Separate business rules from transport

Rather than embedding contract logic in isolated scripts, Martini can apply reusable validation, lifecycle routing, obligation rules, duplicate prevention, and error paths across multiple Icertis integration flows.

Support controlled APIs and change

Martini can expose a controlled API façade over Icertis data and isolate downstream schemas from tenant-specific fields. Environment configuration, secrets, checkpoints, monitoring, and retry handling support operational reliability as Icertis implementations evolve.

Frequently asked questions

How can Icertis be integrated with enterprise systems?

Icertis can be integrated through its REST-oriented APIs for Contracts, Parties, Clauses, Obligations, Contract Templates, Documents, and related lifecycle data. Selected event and notification patterns can support event-driven processing, while scheduled API retrieval, import, export, and asynchronous exchanges support reconciliation and larger-volume synchronization. OAuth 2.0 is the expected API authentication model.

Can Martini integrate with Icertis?

Yes. Martini can integrate with Icertis by consuming its REST APIs, receiving supported event notifications or callbacks, running scheduled synchronization workflows, handling document exchanges, and exposing controlled APIs for downstream applications. Exact resources and event coverage depend on the Icertis tenant configuration.

Do I need a connector to integrate Icertis with Martini?

No dedicated Icertis connector is required. Martini can use Icertis's confirmed native integration mechanisms, including REST APIs, OAuth 2.0, supported event notifications, scheduled retrieval, asynchronous exchanges, and document APIs.

Is there any extra Lonti cost to integrate Icertis with Martini?

Lonti does not charge an additional per-connector or per-vendor fee to integrate Icertis. The integration is subject to the provisioned capacity of the Martini environment. Separate costs may apply from Icertis, cloud infrastructure, or other third-party systems based on subscriptions, usage, and deployment model.

Which Icertis integration methods should be used for new projects?

REST APIs are the primary recommended method for current Icertis integrations. Use event or notification mechanisms when the required object and lifecycle event are supported by the tenant, and use scheduled retrieval or bulk and asynchronous processing for reconciliation and larger exchanges. No official current GraphQL or SOAP surface was confirmed.

Are Icertis events or webhooks available?

Icertis supports event and notification-based integration patterns, but coverage depends on the configured product, object, and lifecycle event. Do not assume that every Contract, Clause, Obligation, or Document change produces a callback. Martini can receive supported notifications and can poll the Icertis API when direct delivery is unavailable.

How does Martini synchronize Icertis data and handle documents?

Martini can retrieve changed Icertis objects using supported modification, status, identifier, or other filters, follow pagination, map the data, and persist durable checkpoints. For Documents, it can preserve identifiers, versions, filenames, MIME types, metadata, and content while transferring binary or encoded files to an approved target.

How does Martini handle Icertis errors, retries, and duplicate events?

Martini can separate authentication, permission, validation, throttling, temporary service, missing-object, and downstream failures into appropriate handling paths. Workflows can retry transient errors with backoff, use event identifiers or object-version combinations for idempotency, record checkpoints, and run reconciliation workflows to identify missed or incomplete processing.