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monday.com Integration Guide
Connect monday.com work-management data with enterprise applications through its GraphQL API, selected webhooks, file operations, and Martini workflows.
monday.com integration options at a glance
monday.com integrations are centered on its GraphQL API at https://api.monday.com/v2, which supports queries and mutations for boards, items, columns, updates, users, files, and other permitted objects. Selected board and item events can be delivered through monday.com webhooks, although coverage is event-specific rather than universal. API tokens and OAuth 2.0 support authentication, while cursor-based pagination supports incremental retrieval. Martini can consume GraphQL and file operations, receive webhook notifications through an exposed API or workflow trigger, transform JSON responses, apply business rules, and run scheduled reconciliation workflows for missed events and large synchronizations.
| Integration point | Supported by monday.com? | Common use cases | How Martini supports it |
|---|---|---|---|
| GraphQL APIs | Yes | The primary monday.com API supports queries and mutations for Boards, Items, Columns, Updates, Users, files, board structures, and selected account operations through the /v2 endpoint. | Martini can submit GraphQL requests from workflows, process JSON responses and errors, map fields, apply business rules, and expose an API façade for downstream consumers. |
| REST APIs | Limited | monday.com’s general object API is GraphQL, while selected supporting operations use HTTP or REST-style patterns, including OAuth-related and file-handling functions. | Martini can consume HTTP APIs using configured requests and workflows, but GraphQL should be used for general monday.com object access. |
| Webhooks | Limited | Selected board and item events, such as item creation, item or column changes, status changes, updates, group changes, and some board events, can notify an externally reachable callback. | Martini can expose a webhook-receiving API or workflow trigger, return the verification challenge, validate events, deduplicate deliveries, and defer longer processing to a workflow. |
| File and attachment APIs | Yes | File and asset operations support uploading and associating files with supported Items, Updates, or file Columns, subject to permissions and file constraints. | Martini can orchestrate file requests, transform metadata, handle multipart operations, prevent duplicate attachments, and retry appropriate transfer failures. |
| Bulk or asynchronous processing | Limited | GraphQL supports pagination and controlled multi-operation patterns, but a general-purpose bulk-import API was not confirmed. Query complexity and rate controls apply. | Martini can process pages or batches in workflows, persist checkpoints, throttle requests, and retry transient failures with bounded backoff. |
| Authentication | Yes | monday.com supports account-level API tokens and OAuth 2.0. Effective access also depends on user, account, board, workspace, app, and granted permissions. | Martini can store tokens, client credentials, and related configuration as environment-specific secrets and use them in authenticated API workflows. |
| SDKs | Yes | monday.com provides developer tooling and SDK options, although direct HTTPS GraphQL requests are sufficient for many integrations. | Martini does not require an SDK; workflows can call the GraphQL endpoint directly and process the returned JSON. |
| Database access | No | No direct customer database connection or general-purpose access to monday.com’s internal database was confirmed. | Martini should use monday.com’s public APIs and supported webhook or file mechanisms rather than attempting a database connection. |
How monday.com exposes data and business events
monday.com GraphQL API
The monday.com GraphQL API is the primary integration mechanism. Queries and mutations are submitted to https://api.monday.com/v2 and can read or change permitted Boards, Items, Columns, Updates, Users, files, and selected board structures. Cursor-based pagination is commonly required for collection retrieval, and GraphQL responses must be checked for an errors array even when the HTTP request succeeds.
Martini implementation pattern
Martini implementation pattern: configure a workflow with monday.com authentication, submit narrowly scoped GraphQL queries or mutations, inspect HTTP and GraphQL-level errors, transform the JSON result into a canonical model, and route the result to the target application or exposed Martini API. Store cursors and business checkpoints outside transient execution when processing large collections.
Implementation sequence
monday.com Webhooks
monday.com supports webhooks for selected board and item events, including some item, column, status, update, group, and board changes. Coverage is event-specific, and registration may require a verification challenge. Webhooks should not be treated as a complete feed of every monday.com change.
Martini implementation pattern
Martini implementation pattern: expose a webhook-receiving API or workflow endpoint, return the expected challenge response during registration, validate incoming event structure, acknowledge quickly, and invoke downstream processing asynchronously where appropriate. Store stable event, Board, Item, or Update identifiers and supplement delivery with scheduled reconciliation.
Implementation sequence
monday.com File Operations
monday.com provides file and asset operations for supported Items, Updates, and file Columns. File transfers depend on multipart request construction, permissions, content types, size limits, and access to the associated resource.
Martini implementation pattern
Martini implementation pattern: retrieve or receive file metadata, construct the supported file request, associate the upload with the intended monday.com object, and persist the returned identifier or status. Workflows can coordinate file transfers with business records and retry transient failures without creating duplicate attachments.
Implementation sequence
Scheduled Reconciliation
Scheduled synchronization is important because webhook coverage is partial and large GraphQL collections require cursor-based retrieval. A reconciliation process can compare timestamps, identifiers, or stored checkpoints and recover changes missed during outages or unsupported event types.
Martini implementation pattern
Martini implementation pattern: start a scheduled workflow, load the last successful checkpoint, retrieve pages of relevant Items or Updates, compare stable identifiers and timestamps, apply only necessary changes, and commit the checkpoint after successful downstream writes. Rate and complexity controls should shape the batch size and schedule.
Implementation sequence
Common monday.com integration patterns
Pattern 1: Synchronize monday.com work with Salesforce
When to use this pattern
Use this pattern when operational work in monday.com must remain aligned with Salesforce account, opportunity, customer, or case context. Webhook-driven updates provide responsiveness, while scheduled reconciliation handles missed events and reverse-direction changes.
Integration direction
Example Mapping
| monday.com Field | Canonical Field | Target Field |
|---|---|---|
| Item ID | externalWorkItemId | External ID |
| Name or item title | workName | Case or opportunity name |
| Status column | workStatus | Status |
| People column | ownerReference | Owner ID |
Martini implementation pattern
Martini receives a supported monday.com event, retrieves the current Item and relevant Columns through GraphQL, resolves board-specific mappings, and upserts the Salesforce object using the monday.com Item ID as an external key. Validation, permission checks, GraphQL error inspection, and bounded retries protect the workflow; a scheduled reconciliation process repairs missed events.
Martini capabilities used
- workflows
- API consumption
- data mapping
- business rules
- error handling
- scheduled synchronization
Pattern 2: Coordinate monday.com items with Jira issues
When to use this pattern
Use this pattern when business planning and delivery tracking are managed in monday.com while engineering execution occurs in Jira. The integration should preserve a shared identifier and synchronize only the fields relevant to each team.
Integration direction
Example Mapping
| monday.com Field | Canonical Field | Target Field |
|---|---|---|
| Item ID | workItemExternalId | Issue external reference |
| Status column | deliveryStatus | Issue status |
| People column | assigneeReference | Assignee |
| Updates | workDiscussion | Issue comment |
Martini implementation pattern
A webhook-triggered Martini workflow retrieves the changed Item, transforms configured Column values, and creates or updates a Jira issue. The returned issue key and URL can be written back to monday.com through a GraphQL mutation. Identifier checks prevent loops and duplicates, while retry handling separates transient API failures from invalid status or permission mappings.
Martini capabilities used
- webhook receiving
- workflows
- data mapping
- conditional routing
- API orchestration
- idempotency
Pattern 3: Route monday.com escalations to Slack or Microsoft Teams
When to use this pattern
Use this pattern when selected status changes, updates, or escalation markers should reach operational channels without requiring every stakeholder to monitor monday.com directly.
Integration direction
Example Mapping
| monday.com Field | Canonical Field | Target Field |
|---|---|---|
| Board name | sourceBoard | Message context |
| Item name | workTitle | Message title |
| Status column | currentStatus | Message status |
| Updates | escalationText | Message body |
Martini implementation pattern
Martini receives a supported webhook, validates the event, retrieves current Item and Update data when needed, applies board and status routing rules, and transforms the result into a concise notification. Duplicate event identifiers are suppressed and failed deliveries are retried or logged for operational review.
Martini capabilities used
- workflow triggers
- JSON handling
- data transformation
- business rules
- error handling
- monitoring
Pattern 4: Reconcile monday.com delivery work with NetSuite
When to use this pattern
Use this pattern for controlled financial, fulfillment, or project updates where approved monday.com Items must be transformed into NetSuite records or NetSuite results must update monday.com Columns.
Integration direction
Example Mapping
| monday.com Field | Canonical Field | Target Field |
|---|---|---|
| Item ID | sourceWorkItemId | External ID |
| Status column | approvalStatus | Transaction approval status |
| Numbers column | amount | Transaction amount |
| People column | responsibleUser | Employee or owner reference |
Martini implementation pattern
A scheduled Martini workflow retrieves approved Items with cursor pagination, validates required Columns and permissions, maps them to the target NetSuite model, and writes the resulting identifier back to monday.com. Checkpoints, duplicate prevention, approval rules, rate-aware batching, and bounded retries reduce financial processing risk.
Martini capabilities used
- scheduled workflows
- GraphQL API consumption
- pagination
- data mapping
- validation
- checkpointing
- retry handling
Applications commonly integrated with monday.com
monday.com can be integrated with named enterprise applications when work-management data must be coordinated with customer, engineering, collaboration, finance, support, or HR processes. The following are realistic architectures using each system’s supported APIs or event mechanisms; they do not imply a bundled monday.com or Martini connector.
| Application | Scenario | Direction | Martini Pattern |
|---|---|---|---|
| Salesforce | Synchronize customer, account, opportunity, or case context with operational work tracked in monday.com. | monday.com → Martini → Salesforce | Receive selected monday.com webhook events, retrieve the current item and relevant column values through GraphQL, map them to Salesforce fields, and use identifier-based upserts. A scheduled reconciliation workflow can recover missed events and process Salesforce-to-monday.com changes. |
| Jira | Link business-level planning in monday.com with engineering issues, delivery status, and sprint execution in Jira. | monday.com → Martini → Jira | Create or update Jira issues from monday.com items, store the Jira key and URL in configured monday.com columns, and synchronize status, assignee, priority, and updates in the reverse direction with duplicate prevention. |
| Slack | Send concise item, status, update, and escalation notifications to operational channels. | monday.com → Martini → Slack | Receive selected monday.com events, filter by board, group, status, or escalation marker, transform the event into a channel message, and route failures to retry handling or an operational queue. |
| Microsoft Teams | Publish project and operational notifications where collaboration is managed in Teams. | monday.com → Martini → Microsoft Teams | Use a Martini webhook workflow to validate and filter monday.com events, construct a Teams-compatible notification payload, and apply routing rules for boards, teams, or status changes. |
| NetSuite | Connect project, delivery, fulfillment, or financial workflows represented in monday.com with NetSuite data. | monday.com → Martini → NetSuite | Run a scheduled workflow for approved monday.com items, validate required financial fields, map them to NetSuite records, and write returned identifiers to monday.com. Apply approval checks, idempotency, and bounded retries before financial updates. |
| HubSpot | Align marketing, sales, onboarding, or customer-success work in monday.com with HubSpot contacts, companies, deals, and tickets. | monday.com → Martini → HubSpot | Use GraphQL retrieval and selected webhook events to create an internal canonical model, resolve HubSpot identifiers, and upsert related objects while writing synchronization status back to monday.com. |
| Zendesk | Create or update operational work from support tickets and return status or ownership information to Zendesk. | monday.com → Martini → Zendesk | Map monday.com items and updates to Zendesk ticket fields or comments, correlate both systems with external identifiers, and use scheduled reconciliation where event coverage does not capture all changes. |
| Workday | Coordinate employee- or project-related work in monday.com with approved organizational data from Workday. | Workday → Martini → monday.com | Retrieve approved Workday data through its available enterprise integration endpoints, transform it into board-specific item and column values, validate permissions and required fields, and create or update monday.com items through GraphQL. |
How to build a monday.com integration in Martini
Objective
Establish secure access to monday.com and the target systems using the authentication model appropriate to the integration.
Instructions in Martini
- Configure the monday.com GraphQL endpoint at https://api.monday.com/v2
- Use an API token for a controlled service identity or OAuth 2.0 for delegated access
- Store tokens, client credentials, and verification values as Martini secrets
- Validate user, account, board, workspace, and app permissions
Objective
Select an event-driven, API-led, or scheduled start based on monday.com webhook coverage and synchronization requirements.
Instructions in Martini
- Register only the supported monday.com webhook events required by the process
- Expose a Martini API or workflow endpoint for webhook delivery
- Support the monday.com verification challenge
- Add a scheduler for reconciliation and unsupported or missed changes
Objective
Obtain the current monday.com object state rather than relying solely on a compact webhook payload.
Instructions in Martini
- Submit a focused GraphQL query for the affected Board, Item, Column, Update, or User
- Follow cursor-based pagination for collections
- Request only required fields to control query complexity
- Persist cursors, timestamps, or identifiers for incremental processing
Objective
Coordinate the end-to-end workflow across monday.com, Martini, and the target application.
Instructions in Martini
- Validate the webhook or API input
- Inspect both HTTP failures and GraphQL errors
- Route work by board, group, status, or object type
- Use reusable workflow logic for common retrieval, validation, and retry behavior
Objective
Transform configurable monday.com board values into a stable canonical and target-system model.
Instructions in Martini
- Map by stable Column IDs where possible
- Normalize status, people, date, number, text, and connected-board values
- Handle missing, newly added, or board-specific Columns
- Transform Updates, file metadata, and identifiers when required
Objective
Enforce permissions, approvals, validation, duplicate prevention, and target-specific business rules before mutation.
Instructions in Martini
- Validate required fields and permitted status transitions
- Use monday.com Item, Board, Update, or delivery identifiers for idempotency
- Prevent duplicate file uploads and downstream object creation
- Separate authentication, permission, validation, rate, and transient errors
Common monday.com data objects used in integrations
| Object | Typical Use | Common target systems | Martini handling |
|---|---|---|---|
| Boards | Define work-management structures, permissions, groups, and columns for related work. | Salesforce, Jira, NetSuite, HubSpot, Zendesk | Martini retrieves board configuration and uses board-specific settings to select items, resolve column IDs, validate permissions, and route synchronization. |
| Items | Represent work items or rows on a board, including operational, project, customer, or delivery work. | Salesforce, Jira, NetSuite, HubSpot, Zendesk | Martini reads, creates, and updates Items through GraphQL, correlates them with external identifiers, maps values to canonical models, and applies idempotency checks. |
| Columns | Store status, people, dates, numbers, text, connected-board references, and other board-specific values. | Salesforce, Jira, NetSuite, Microsoft Teams | Martini maps by stable column IDs where possible, validates value formats, handles missing or added columns, and applies board-specific configuration. |
| Updates | Contain comments, discussions, and activity associated with an Item. | Slack, Microsoft Teams, Zendesk, Salesforce | Martini can retrieve or add Updates, filter escalation or approval content, transform text into downstream notifications, and track processed identifiers. |
| Users | Identify monday.com account users assigned to Items or referenced by People and related column values. | Salesforce, Jira, Workday, HubSpot | Martini resolves user IDs and email or ownership mappings where permitted, validates access, and translates assignments into target-system identities. |
| Workspaces | Group Boards and support organizational access management. | Workday, Salesforce, internal directories | Martini can use workspace context for routing and authorization decisions when exposed by the permitted API operations, without assuming unrestricted access. |
Authentication and security considerations
Authentication and permissions
monday.com supports API tokens and OAuth 2.0. Tokens inherit the permissions of the associated user, while OAuth access depends on granted permissions and account context.
- Store API tokens, OAuth client credentials, access tokens, and webhook verification values as Martini secrets.
- Validate access to the required account, workspace, Board, Item, Column, file, or Update before production use.
- Plan for token rotation, revoked users, changed permissions, and OAuth reauthorization.
- Use least-privilege identities and avoid embedding credentials in workflow definitions.
Operational considerations for monday.com integrations
Reliability and lifecycle concerns
monday.com applies API rate and query-complexity controls, and collection queries commonly use cursors. Configurable board schemas and partial webhook coverage require explicit configuration and reconciliation.
- Request only required GraphQL fields and use cursor-based pagination.
- Track complexity and rate-limit responses and retry transient failures with bounded backoff.
- Use stable identifiers and target external IDs to prevent duplicate writes and webhook reprocessing.
- Inspect GraphQL errors even when the HTTP response is successful.
- Test column formats, permissions, file limits, and API-version changes before deployment.
- Pair webhook processing with scheduled reconciliation to recover missed events.
Why use Martini instead of scripts or point-to-point integrations?
Maintainable integration orchestration
Direct scripts can become difficult to operate when board schemas, event coverage, permissions, pagination, and target-system rules change. Martini provides a managed workflow structure for API calls, triggers, mappings, validation, routing, and recovery.
- Centralize monday.com GraphQL access and reusable transformation logic.
- Expose controlled APIs instead of distributing monday.com credentials across applications.
- Combine webhook processing with scheduled reconciliation and checkpointing.
- Apply consistent error handling, retries, logging, and environment-specific secrets.
- Extend mappings and business rules without creating a separate point-to-point script for every target.
Frequently asked questions
monday.com is primarily integrated through its GraphQL API at https://api.monday.com/v2. Enterprise workflows can query and mutate Boards, Items, Columns, Updates, Users, and supported files, receive selected webhook events, and use API tokens or OAuth 2.0. Because webhook coverage is event-specific, scheduled GraphQL reconciliation is often used alongside event-driven processing.
Yes. Martini can consume the monday.com GraphQL API, orchestrate supported file operations, receive selected monday.com webhook events, transform JSON data, apply business rules, and expose APIs that shield downstream applications from direct monday.com access. No dedicated Martini-native monday.com connector was confirmed.
No. A dedicated monday.com connector is not required. Martini can use monday.com’s confirmed native integration mechanisms, including its GraphQL API, supported file operations, API-token or OAuth authentication, and selected webhook events.
Lonti does not charge an additional per-connector or per-vendor fee to integrate monday.com. The integration is subject to the provisioned capacity of the Martini environment. Separate costs may apply from monday.com, cloud infrastructure, or other third-party systems depending on subscription, API usage, and deployment model.
Use the monday.com GraphQL API for general access to Boards, Items, Columns, Updates, Users, and supported mutations. Use webhooks for selected event types, file operations for supported attachments, and scheduled cursor-based retrieval for reconciliation. REST-style operations are limited and SOAP was not confirmed.
No. monday.com webhook support is partial and event-specific. Martini can receive supported notifications and handle the registration challenge, but integrations should not assume that every UI or API mutation produces a webhook. Scheduled reconciliation can recover missed or unsupported changes.
Martini workflows can follow GraphQL cursors until no cursor remains, persist checkpoints, and use stable Board, Item, Update, or delivery identifiers for idempotency. Mapping should use stable Column IDs where possible because board schemas, labels, types, permissions, and value formats vary between boards.
Martini can inspect HTTP and GraphQL-level errors, distinguish permission, validation, complexity, rate, and transient failures, and apply bounded retries and reconciliation. It can also expose a REST API façade so downstream systems call controlled Martini endpoints rather than integrating directly with monday.com.
Related Martini documentation
APIs
Workflows
Connect monday.com with Martini
Use Martini to build maintainable monday.com integrations around GraphQL API consumption, selected webhook events, file operations, scheduled reconciliation, secure credentials, and reusable workflow orchestration.