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Oracle Hospitality OPERA Cloud Integration Guide

Oracle Hospitality OPERA Cloud integrates with enterprise systems primarily through OHIP REST APIs, OAuth 2.0 authentication, and selected event notifications.

Oracle Hospitality OPERA Cloud integration options at a glance

Oracle Hospitality OPERA Cloud integrations are primarily implemented through the Oracle Hospitality Integration Platform (OHIP) REST APIs. These APIs support operations involving Reservations, Profiles, Properties, Rooms, Rates, and Inventory, subject to tenant configuration, modules, permissions, and API availability. Selected OPERA Cloud events can be delivered through event-oriented notification mechanisms, while scheduled polling provides a fallback where event coverage is incomplete. OHIP commonly uses OAuth 2.0 application credentials together with enterprise, hotel, or property context. Martini can securely manage credentials, call REST endpoints, receive supported notifications, orchestrate workflows, transform payloads, and expose controlled APIs for downstream applications.

Integration pointSupported by Oracle Hospitality OPERA Cloud?Common use casesHow Martini supports it
OHIP REST APIsYesThe principal integration mechanism for retrieving and updating Profiles, Reservations, Properties, Rooms, Rates, Inventory, and other enabled OPERA Cloud capabilities.Martini can consume the OHIP REST APIs from workflows, map request and response payloads, apply business rules, and expose a controlled Martini API over the resulting process.
Event notificationsLimitedSelected OPERA Cloud events can notify external applications when supported reservation, profile, or operational changes occur.Martini can expose an API endpoint or webhook-consuming workflow, validate the notification, retrieve the current resource when necessary, and process the event idempotently.
Outbound callbacksLimitedEvent-oriented integration services may provide notification-style delivery for selected events, subject to application registration, subscriptions, modules, and property configuration.Martini can receive HTTP notifications and route them through workflows, while using scheduled API polling for events that are not available.
Asynchronous or batch operationsLimitedAsynchronous and event-oriented patterns exist for selected OHIP operations, but a universal bulk API for all OPERA Cloud objects was not confirmed.Martini can orchestrate asynchronous processing, persist correlation and status information, and implement operation-specific polling or retry behavior.
OAuth 2.0 authenticationYesOHIP integrations commonly use application credentials, OAuth access tokens, permissions or scopes, and enterprise, hotel, or property context.Martini can store client credentials as secrets, obtain or use access tokens, and pass required headers and environment-specific values in API calls.
Scheduled synchronizationYesScheduled incremental polling is appropriate when event coverage is incomplete or when downstream systems require periodic reconciliation.Martini can invoke workflows on a schedule, use modification filters and overlap windows, persist checkpoints, and make downstream writes idempotent.
Direct database accessNoDirect customer access to the OPERA Cloud production database is not the standard integration model.Martini should use supported OHIP APIs and event mechanisms rather than JDBC or direct SQL access to OPERA Cloud data.

How Oracle Hospitality OPERA Cloud exposes data and business events

OPERA Cloud REST APIs

OHIP REST APIs are the primary integration mechanism for Oracle Hospitality OPERA Cloud. They provide access to supported business objects such as Reservations, Profiles, Properties, Rooms, Rates, and Inventory, with availability determined by tenant configuration, modules, permissions, and API version.

Martini implementation pattern

Martini implementation pattern: a workflow authenticates with OAuth 2.0, supplies the required enterprise or hotel context, calls the relevant OHIP endpoint, validates and transforms the response, and writes the result to a downstream system or returns it through a Martini API.

Implementation sequence

Obtain an OAuth 2.0 access token
Set the required enterprise, hotel, and property context
Call the documented OHIP REST endpoint
Validate the response and pagination state
Map the OPERA Cloud object to the target model
Apply business rules and idempotency checks

OPERA Cloud event notifications

Oracle Hospitality provides event-oriented capabilities for selected OPERA Cloud events. These notifications are selective rather than universal and depend on event subscriptions, application registration, enabled modules, and property or enterprise configuration.

Martini implementation pattern

Martini implementation pattern: Martini exposes a secured API endpoint or webhook workflow, receives the notification, validates its signature or authentication requirements where applicable, and retrieves the current resource when the notification contains only an identifier or summary.

Implementation sequence

Receive the supported OPERA Cloud notification
Authenticate and validate the incoming request
Check the event and property scope
Retrieve the current resource when required
Deduplicate using the event or object identifier
Process the mapped update and record the outcome

Scheduled OPERA Cloud synchronization

Scheduled synchronization provides a practical fallback when the required OPERA Cloud event is unavailable or when periodic reconciliation is needed. The workflow should use documented filters, pagination, modification timestamps, and an overlap window where appropriate.

Martini implementation pattern

Martini implementation pattern: a scheduler starts a workflow that retrieves changed OPERA Cloud objects, persists a checkpoint, maps each item, and sends idempotent updates to target systems. Recoverable failures are retried and unresolved items are added to reconciliation output.

Implementation sequence

Start the synchronization workflow on a schedule
Load the last successful checkpoint
Retrieve filtered and paginated changes
Apply an overlap window for late updates
Map and validate each object
Write idempotent target updates and save the checkpoint

Common Oracle Hospitality OPERA Cloud integration patterns

Pattern 1: Synchronize reservations with Salesforce

When to use this pattern

Use this pattern when customer service, sales, or guest-engagement teams need OPERA Cloud reservation and stay context in Salesforce. It supports event-driven updates where the required event is available and scheduled incremental polling otherwise.

Integration direction
Oracle Hospitality OPERA Cloud
Martini
Salesforce
Example Mapping
Oracle Hospitality OPERA Cloud FieldCanonical FieldTarget Field
reservationIdreservation.externalIdSalesforce Reservation.External_Id__c
confirmationNumberreservation.confirmationNumberSalesforce Reservation.Confirmation_Number__c
arrivalDatestay.arrivalDateSalesforce Reservation.Arrival_Date__c
profileIdguest.externalIdSalesforce Contact.OPERA_Profile_Id__c
Martini implementation pattern

Martini receives a supported notification or polls Reservations modified since the last checkpoint, retrieves the current reservation when necessary, matches the guest Profile, and transforms the stay data into Salesforce objects. Business rules preserve the OPERA confirmation number as an external key, prevent duplicate reservations, and route validation or API failures to retry and reconciliation handling.

Martini capabilities used
  • workflows
  • API consumption
  • OAuth 2.0 configuration
  • data mapping
  • business rules
  • error handling
  • scheduled execution

Pattern 2: Distribute guest Profiles to customer applications

When to use this pattern

Use this pattern when approved guest Profile data must be distributed to Salesforce, SevenRooms, a loyalty application, or another customer platform while applying privacy, consent, and field-minimization rules.

Integration direction
Oracle Hospitality OPERA Cloud
Martini
Salesforce
SevenRooms
Example Mapping
Oracle Hospitality OPERA Cloud FieldCanonical FieldTarget Field
profileIdguest.externalIdContact.OPERA_Profile_Id__c
givenNameguest.firstNameContact.FirstName
familyNameguest.lastNameContact.LastName
emailguest.emailContact.Email
Martini implementation pattern

Martini retrieves Profiles through OHIP using event notifications where available or a scheduled incremental workflow. It matches stable identifiers, removes fields that are not approved for the destination, applies consent and retention rules, and sends idempotent updates. Unmatched profiles, duplicate candidates, and rejected writes are recorded for review rather than silently creating duplicates.

Martini capabilities used
  • workflows
  • API consumption
  • data mapping
  • data validation
  • business rules
  • privacy controls
  • error handling

Pattern 3: Coordinate OPERA Cloud and Oracle MICROS Simphony

When to use this pattern

Use this pattern when a customer operates OPERA Cloud with Oracle MICROS Simphony and needs approved exchanges involving property context, guest or reservation references, outlets, or charge-related processes.

Integration direction
Oracle Hospitality OPERA Cloud
Martini
Oracle MICROS Simphony
Example Mapping
Oracle Hospitality OPERA Cloud FieldCanonical FieldTarget Field
hotelIdproperty.externalIdSimphony.PropertyCode
reservationIdstay.reservationExternalIdSimphony.ReservationReference
profileIdguest.externalIdSimphony.GuestReference
outletCodeoutlet.externalIdSimphony.OutletCode
Martini implementation pattern

Martini orchestrates the APIs available in the customer’s Oracle Hospitality deployment, validates that the property and outlet contexts are authorized, and maps references between the two systems. Charge or folio-related operations are implemented only when the relevant APIs are enabled. Non-idempotent operations use correlation and deduplication controls before retry.

Martini capabilities used
  • workflow orchestration
  • API consumption
  • data mapping
  • property-scope rules
  • conditional routing
  • idempotency
  • retry handling

Pattern 4: Distribute rates and availability

When to use this pattern

Use this pattern when room availability, rates, or reservation updates must be exchanged with SiteMinder, a booking application, or another distribution partner. It is suitable for scheduled synchronization and selected event-driven flows.

Integration direction
Oracle Hospitality OPERA Cloud
Martini
SiteMinder
Example Mapping
Oracle Hospitality OPERA Cloud FieldCanonical FieldTarget Field
propertyCodeproperty.externalIdSiteMinder.hotelCode
roomTypeCodeinventory.roomTypeExternalIdSiteMinder.roomTypeCode
availableRoomsinventory.availableUnitsSiteMinder.availability
ratePlanCoderate.planExternalIdSiteMinder.ratePlanCode
Martini implementation pattern

Martini retrieves filtered Rates and Inventory data from OHIP, applies property, room-type, date-range, and effective-date rules, then transforms the result for the distribution API. It tracks versions or timestamps where available, handles conflicts explicitly, and uses backoff for throttling or transient failures without blindly repeating non-idempotent reservation operations.

Martini capabilities used
  • scheduled workflows
  • API consumption
  • data transformation
  • business rules
  • pagination handling
  • rate-limit handling
  • reconciliation

Applications commonly integrated with Oracle Hospitality OPERA Cloud

Oracle Hospitality OPERA Cloud can participate in broader hospitality, finance, customer, and reporting architectures. The exact operations depend on the customer’s enabled Oracle Hospitality modules, OHIP permissions, and the APIs available from the adjacent application.

Application Scenario Direction Martini Pattern
Oracle MICROS Simphony Coordinate approved property-management and point-of-sale workflows, including guest, reservation, outlet, and charge-related processes where the relevant APIs are enabled. Oracle Hospitality OPERA Cloud → Martini → Oracle MICROS Simphony Martini consumes the applicable OPERA Cloud and Simphony APIs, normalizes property and guest references, applies charge or reservation business rules, and routes recoverable failures for retry or reconciliation.
Salesforce Synchronize guest Profiles, reservation activity, and customer service context with Salesforce customer and service processes. Oracle Hospitality OPERA Cloud → Martini → Salesforce A Martini workflow retrieves or receives supported OPERA Cloud changes, matches Profiles using stable identifiers, maps reservation and stay data to Salesforce objects, and performs idempotent create-or-update operations.
Oracle NetSuite Transfer approved hotel, customer, billing, or settlement information into financial and operational processes. Oracle Hospitality OPERA Cloud → Martini → Oracle NetSuite Martini retrieves approved OPERA Cloud data, applies accounting and property-scope rules, transforms it into NetSuite API payloads, and records source and target identifiers for reconciliation.
Oracle Fusion Cloud ERP Support finance, accounting, procurement, and enterprise reporting processes using approved OPERA Cloud output. Oracle Hospitality OPERA Cloud → Martini → Oracle Fusion Cloud ERP Martini orchestrates scheduled or event-driven extraction from OHIP, maps hotel and transaction context to Fusion Cloud ERP structures, validates required fields, and routes rejected payloads to an exception process.
Workday Exchange approved workforce or organizational data for hotel operations and corporate HR processes. Workday → Martini → Oracle Hospitality OPERA Cloud Martini consumes the relevant Workday and OHIP APIs, applies property and organizational mapping rules, and sends only approved updates to OPERA Cloud while logging the source identifiers and outcome.
SiteMinder Coordinate reservation, availability, and distribution-related data between hotel operations and channel-management processes. SiteMinder → Martini → Oracle Hospitality OPERA Cloud Martini transforms availability, rate, and reservation payloads between the two API models, applies conflict and version rules, and uses retries only for operations designed to be safely repeated.
SevenRooms Coordinate guest Profiles, reservations, dining experiences, and hospitality service workflows. Oracle Hospitality OPERA Cloud → Martini → SevenRooms Martini matches guest and reservation references, maps selected hospitality attributes, applies privacy and consent rules, and routes unmatched or duplicate records for controlled review.
Power BI Provide operational and management reporting from curated OPERA Cloud data. Oracle Hospitality OPERA Cloud → Martini → Power BI Martini retrieves incremental OPERA Cloud data, transforms it into a reporting model, writes it to an approved data store or reporting layer, and exposes a stable feed for Power BI refreshes.

How to build a Oracle Hospitality OPERA Cloud integration in Martini

Objective

Establish the OPERA Cloud/OHIP connection with the correct application registration, OAuth credentials, environment, and enterprise or hotel context.

Instructions in Martini

  • Store the OHIP client ID, client secret, token settings, and environment values as Martini secrets.
  • Confirm scopes, permissions, property access, and required context headers.
  • Separate development, test, and production configuration.

Objective

Select event notification, API invocation, or scheduled polling based on the availability and reliability requirements of the selected OPERA Cloud object.

Instructions in Martini

  • Use supported event notifications for selected real-time use cases.
  • Use a Martini API when an internal application needs controlled on-demand access.
  • Use a scheduler for unsupported events, incremental synchronization, or reconciliation.

Objective

Receive or retrieve the current OPERA Cloud resource and account for notification payloads that contain only a reference.

Instructions in Martini

  • Validate incoming event or API input.
  • Call the relevant OHIP endpoint when a full resource is required.
  • Handle pagination, filters, timestamps, and property scope explicitly.

Objective

Implement the end-to-end process in a Martini workflow that coordinates calls, branching, enrichment, and target writes.

Instructions in Martini

  • Separate authentication, retrieval, transformation, and delivery responsibilities.
  • Use conditional routing for property, object status, and business-rule differences.
  • Persist correlation identifiers and synchronization checkpoints.

Objective

Convert OPERA Cloud objects into the canonical and target schemas while preserving identifiers and required context.

Instructions in Martini

  • Map Profiles, Reservations, Rooms, Properties, Rates, or Inventory fields explicitly.
  • Normalize dates, statuses, identifiers, and property codes.
  • Use JSON processing and reusable mapping logic where appropriate.

Objective

Validate data quality, privacy, scope, and idempotency before writing to downstream systems or OPERA Cloud.

Instructions in Martini

  • Match Profiles using stable identifiers rather than name alone.
  • Minimize sensitive guest fields copied to downstream systems.
  • Prevent duplicate writes using OPERA identifiers, event IDs, or external keys.

Common Oracle Hospitality OPERA Cloud data objects used in integrations

ObjectTypical UseCommon target systemsMartini handling
ReservationsSynchronize reservation records, stay dates, statuses, room assignments, rates, confirmation numbers, and reservation-level guest information.Salesforce, SiteMinder, SevenRooms, Oracle MICROS Simphony, Oracle NetSuiteMartini retrieves or receives supported changes, maps reservation and stay fields, preserves OPERA identifiers, applies status and duplicate rules, and writes idempotently to target systems.
ProfilesDistribute guest, company, travel-agent, source, and related profile information to customer, loyalty, and operational applications.Salesforce, SevenRooms, Oracle MICROS Simphony, WorkdayMartini matches Profiles using stable identifiers, applies consent and privacy rules, minimizes copied fields, and transforms profile data into the target schema.
RoomsExchange room inventory, room types, assignments, and operational room information.SiteMinder, Oracle MICROS Simphony, reporting platformsMartini scopes requests by hotel or property, maps room and room-type identifiers, validates availability-related values, and handles changes through events or incremental polling.
Properties / HotelsProvide enterprise, hotel, and property context for API operations and multi-property synchronization.Oracle Fusion Cloud ERP, Oracle NetSuite, Salesforce, reporting platformsMartini maintains property mappings, includes required context headers, validates authorization scope, and prevents data from being routed to the wrong hotel.
RatesSynchronize rate plans, pricing, restrictions, and availability-related rate information.SiteMinder, distribution applications, revenue-management applicationsMartini transforms rate structures, applies effective-date and property rules, validates enumerated values, and records rejected or conflicting updates.
Inventory / AvailabilityDistribute room availability and related inventory information to booking, channel, revenue, or partner applications.SiteMinder, booking applications, reporting platformsMartini retrieves filtered or incremental data, maps inventory by property and room type, applies conflict rules, and uses controlled retries for transient API failures.

Authentication and security considerations

OAuth 2.0 application authentication

OHIP integrations commonly use OAuth 2.0 client credentials, access tokens, application registration, and approved permissions or scopes. The exact token settings depend on the Oracle Hospitality environment.

Enterprise and property context

Requests may require enterprise, hotel, property, application, or organization context. Martini workflows should pass the required headers and prevent credentials authorized for one property from being used outside their intended scope.

Secrets and sensitive data

  • Store client IDs, client secrets, tokens, and environment values as protected Martini secrets.
  • Separate development, test, and production credentials.
  • Minimize downstream copies of guest, reservation, contact, preference, and payment-related data.
  • Apply access, retention, and encryption controls appropriate to hospitality and personally identifiable information.

Operational considerations for Oracle Hospitality OPERA Cloud integrations

Pagination and incremental retrieval

Confirm pagination and filtering behavior for every OHIP collection endpoint. Use property, date, status, or modification filters where available and persist a successful checkpoint rather than repeatedly retrieving all Profiles or Reservations.

Events and polling

OPERA Cloud event notifications are selective. Confirm event coverage, payload completeness, ordering, retry behavior, and property scope. When a notification contains only a reference, retrieve the current object through REST. Use scheduled polling for unavailable events.

Reliability and idempotency

  • Design for throttling, temporary service failures, token expiration, and late-arriving updates.
  • Use stable OPERA identifiers and event IDs to prevent duplicate writes.
  • Do not retry non-idempotent requests without a deduplication strategy.
  • Record source IDs, target IDs, request outcomes, and retry state for reconciliation.

Schema and testing

Pin integrations to supported API versions where possible, validate required fields and enumerated statuses, and test representative reservation, profile, property, rate, and inventory data before production deployment.

Why use Martini instead of scripts or point-to-point integrations?

Centralized orchestration

Martini provides a maintained workflow layer for authentication, API calls, event intake, scheduled polling, transformations, business rules, and downstream delivery instead of scattering logic across scripts.

Reusable integration assets

Teams can expose controlled APIs, reuse workflow logic, standardize mappings, and create consistent handling for property context, identifiers, validation, retries, and reconciliation.

Operational control

  • Use event-driven processing where OPERA Cloud supports the required event.
  • Use scheduled incremental synchronization when event coverage is incomplete.
  • Apply consistent error routing, logging, monitoring, and retry behavior.
  • Keep vendor-specific API details separate from downstream application models.

Frequently asked questions

How can Oracle Hospitality OPERA Cloud be integrated with enterprise systems?

OPERA Cloud is generally integrated through the Oracle Hospitality Integration Platform, which exposes REST APIs for objects such as Reservations, Profiles, Properties, Rooms, Rates, and Inventory. Selected event notifications can support near-real-time processing, while scheduled incremental API polling covers gaps in event availability. OAuth 2.0 application authentication and property or enterprise context are commonly required.

Can Martini integrate with Oracle Hospitality OPERA Cloud?

Yes. Martini can consume the Oracle Hospitality/OHIP REST APIs, manage OAuth 2.0 credentials, receive supported event notifications, orchestrate multi-step workflows, transform OPERA Cloud data, and expose APIs for downstream applications. A dedicated native Martini connector was not confirmed in the supplied documentation.

Do I need a connector to integrate Oracle Hospitality OPERA Cloud with Martini?

No. A dedicated Oracle Hospitality OPERA Cloud connector is not required. Martini can integrate using the confirmed OHIP REST APIs, OAuth 2.0 authentication, supported event notifications, and scheduled workflows for incremental polling.

Is there any extra Lonti cost to integrate Oracle Hospitality OPERA Cloud with Martini?

Lonti does not charge an additional per-connector or per-vendor fee to integrate Oracle Hospitality OPERA Cloud. Integrations are subject to the provisioned capacity of the Martini environment. Separate costs may apply from Oracle, infrastructure providers, or other third-party systems based on subscriptions, usage, and deployment model.

Which Oracle Hospitality OPERA Cloud integration methods should be used?

Use the OHIP REST APIs as the primary mechanism, selecting endpoints and permissions for the enabled OPERA Cloud modules. Use supported event notifications for selected event-driven processes and scheduled incremental polling when the required event is unavailable. GraphQL and current SOAP support were not confirmed for OPERA Cloud/OHIP.

Can Martini receive Oracle Hospitality OPERA Cloud events?

Martini can receive webhook-style HTTP notifications through an exposed API or webhook workflow. OPERA Cloud event coverage is selective and depends on the event catalog, application registration, subscriptions, modules, and property configuration, so each required event and its delivery behavior must be confirmed.

How does synchronization and data mapping work?

Martini can retrieve or receive OPERA Cloud objects, map them to a canonical model, apply property, privacy, consent, and business rules, and write them to downstream applications. Incremental synchronization should use documented filters, pagination, modification timestamps, checkpoints, and a small overlap window where appropriate.

How are errors, retries, and duplicate events handled?

Martini workflows can validate responses, route errors, retry recoverable failures with suitable backoff, and maintain reconciliation state. Stable OPERA identifiers, confirmation numbers, event IDs, or object versions should be persisted so downstream writes are idempotent. Non-idempotent operations should not be retried without a deduplication strategy.

Related Martini documentation

OPERA APIs

Events

Workflows

Security

Operations

Connect Oracle Hospitality OPERA Cloud with Martini

Use Martini to integrate Oracle Hospitality OPERA Cloud through OHIP REST APIs, supported event notifications, OAuth 2.0 authentication, scheduled synchronization, and maintainable enterprise workflows.

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