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QAD Adaptive ERP Integration Guide
QAD Adaptive ERP integrates with enterprise landscapes through tenant-specific application APIs, integration services, scheduled synchronization, and selectively available callbacks or file processes.
QAD Adaptive ERP integration options at a glance
QAD Adaptive ERP provides application integration capabilities for manufacturing, supply chain, finance, distribution, and related processes. REST APIs are the first mechanism to verify for a new cloud integration, while QAD QXtend and related enterprise services may provide SOAP or other interfaces depending on the release and tenant. Webhooks, outbound callbacks, batch operations, file exchanges, and reporting access require tenant-specific confirmation. Authentication may use OAuth 2.0, tokens, or service-account permissions. Martini can consume confirmed QAD endpoints, expose controlled APIs, schedule incremental workflows, map ERP objects, orchestrate retries, and persist checkpoints for reliable synchronization.
| Integration point | Supported by QAD Adaptive ERP? | Common use cases | How Martini supports it |
|---|---|---|---|
| REST APIs | Not confirmed | QAD application APIs are the first mechanism to verify for Customers, Suppliers, Items, Sales Orders, Purchase Orders, and Inventory Balances. Exact resources, operations, and endpoint versions depend on the tenant. | Martini can consume a confirmed QAD REST endpoint, transform requests and responses, apply business rules, and expose a separate REST API when downstream systems need a controlled interface. |
| SOAP APIs | Not confirmed | QAD QXtend and related enterprise integration services have historically provided web-service capabilities. SOAP availability and suitability for a specific QAD Adaptive ERP release must be verified. | Martini can consume confirmed SOAP services and handle XML mapping, authentication configuration, and error processing when the tenant documents those services. |
| Webhooks / outbound callbacks | Not confirmed | Public information does not establish comprehensive webhook coverage. Selected callbacks or event notifications may be available for particular objects or deployments. | Where QAD provides a confirmed callback, Martini can receive it through a workflow trigger, validate the payload, retrieve current data, and invoke downstream APIs. Otherwise, scheduled synchronization can be used. |
| Bulk, asynchronous, or batch processing | Not confirmed | Batch-oriented processing may be available through QAD integration products or APIs, but job models, limits, and endpoints require tenant confirmation. | Martini can orchestrate paginated or chunked requests, persist checkpoints, process batches asynchronously where supported, and retry failed units without replaying completed work. |
| File and attachment exchange | Not confirmed | QAD ERP processes or integration products may support file import and export. A general-purpose attachment API and object coverage were not publicly verified. | Martini can process confirmed file exchanges, transform CSV, Excel, JSON, or XML content, validate status and error files, and associate files with business objects when documented. |
| Database or analytics access | Not confirmed | Direct database access to a QAD SaaS tenant should not be assumed. Approved reporting databases, data warehouses, or read-only replicas may be available in some architectures. | Martini can connect to an explicitly approved SQL or reporting data source, but should use QAD-supported APIs or exports and avoid direct ERP writes unless expressly supported. |
| Authentication | Not confirmed | The tenant may require OAuth 2.0 client credentials, another token-based method, API credentials, scopes, or QAD service-account permissions. The exact scheme must be confirmed. | Martini can store endpoint credentials and secrets in environment configuration and use them from workflows without embedding sensitive values in integration logic. |
| GraphQL APIs | Not confirmed | No official public QAD GraphQL documentation was identified, so GraphQL support should not be assumed for QAD Adaptive ERP. | Martini can consume GraphQL APIs generally, but a QAD GraphQL integration should only be designed if the target tenant explicitly documents one. |
How QAD Adaptive ERP exposes data and business events
QAD Adaptive ERP REST APIs
QAD application integration capabilities are generally expected to be verified through tenant-specific API documentation. REST is the first mechanism to evaluate for cloud integrations, but exact resources and operations were not publicly confirmed.
Martini implementation pattern
Martini implementation pattern: Martini consumes the confirmed QAD REST endpoint from a workflow, supplies tenant-specific authentication, validates the response, maps QAD objects into a canonical model, and writes to downstream APIs or exposes a controlled Martini API.
Implementation sequence
QAD QXtend and SOAP services
QAD QXtend and related enterprise integration services have historically provided web-service capabilities. SOAP use for a particular QAD Adaptive ERP deployment must be verified by release and tenant.
Martini implementation pattern
Martini implementation pattern: when a documented QAD SOAP service is required, Martini consumes the WSDL-backed endpoint, handles XML request and response structures, applies business validation, and routes successful results to downstream workflows.
Implementation sequence
QAD callbacks and event notifications
Public sources do not confirm comprehensive QAD webhook coverage. Any callback or event capability should be treated as selected-object and deployment-specific until verified.
Martini implementation pattern
Martini implementation pattern: if the QAD tenant provides a documented callback, Martini receives it through a workflow start trigger, validates the notification, retrieves current QAD data when necessary, and invokes downstream APIs. If no callback exists, a scheduled workflow provides the alternative.
Implementation sequence
QAD batch, file, and scheduled synchronization
QAD integration products or ERP processes may provide batch, export, import, or reporting mechanisms, but exact formats, locations, job models, and limits require tenant confirmation.
Martini implementation pattern
Martini implementation pattern: Martini schedules a workflow to retrieve or process the documented QAD batch or file output, tracks pagination or file checkpoints, transforms records, and reconciles processed and rejected items. This pattern is appropriate when event coverage is unavailable.
Implementation sequence
Common QAD Adaptive ERP integration patterns
Pattern 1: Synchronize customers and items to a CRM or commerce platform
When to use this pattern
Use this pattern when QAD Adaptive ERP is the system of record for customer or product master data and downstream applications need current commercial or availability information. Prefer a documented change indicator or incremental operation; otherwise use controlled scheduled reconciliation.
Integration direction
Example Mapping
| QAD Adaptive ERP Field | Canonical Field | Target Field |
|---|---|---|
| Customer ID | customer.externalId | Account external ID |
| Item Number | product.sku | Product SKU |
| Description | product.name | Product name |
| Inventory Quantity | inventory.availableQuantity | Available quantity |
Martini implementation pattern
A scheduled Martini workflow retrieves changed Customers and Items from confirmed QAD APIs or an approved export, validates required identifiers and units, maps the payloads, applies ownership and status rules, and upserts downstream records. Checkpoints, deterministic keys, bounded retries, and reconciliation prevent missed changes and duplicates.
Martini capabilities used
- workflows
- scheduled triggers
- API consumption
- data mapping
- business rules
- error handling
Pattern 2: Submit external orders to QAD
When to use this pattern
Use this pattern when Shopify, Salesforce, or another external application accepts an order and QAD must manage fulfillment. The workflow should validate all header and line references before creating a Sales Order.
Integration direction
Example Mapping
| QAD Adaptive ERP Field | Canonical Field | Target Field |
|---|---|---|
| Order ID | salesOrder.externalId | Sales Order reference |
| Customer ID | salesOrder.customerId | Customer |
| Line SKU | salesOrder.lines[].itemId | Item |
| Requested Delivery Date | salesOrder.requestedDate | Requested date |
Martini implementation pattern
Martini receives the order through an API or scheduled retrieval, validates the Customer, Items, site, warehouse, currency, tax, and release rules, then calls the confirmed QAD operation. It stores the source order ID before or with processing, treats timeouts as indeterminate, and checks for an existing order before retrying.
Martini capabilities used
- APIs
- workflow orchestration
- data validation
- data mapping
- business rules
- idempotency
- retry handling
Pattern 3: Synchronize purchase orders and supplier status
When to use this pattern
Use this pattern when QAD purchasing processes must be coordinated with a finance, procurement, workforce, or B2B application. It is particularly important to distinguish new Purchase Orders from revisions, cancellations, and receipts.
Integration direction
Example Mapping
| QAD Adaptive ERP Field | Canonical Field | Target Field |
|---|---|---|
| Supplier ID | supplier.externalId | Vendor reference |
| Purchase Order Number | purchaseOrder.externalId | Purchase order number |
| Item Number | purchaseOrder.lines[].itemId | Line item |
| Purchase Order Status | purchaseOrder.status | Document status |
Martini implementation pattern
Martini retrieves or receives confirmed QAD supplier and purchasing data, applies status-transition rules, maps supplier and line references, and sends only permitted changes to the target system. Failed lines or business validation responses are recorded separately, while retries use the purchase-order identifier to avoid duplicate documents.
Martini capabilities used
- scheduled workflows
- API consumption
- mapping and transformation
- business rules
- correlation tracking
- error handling
Pattern 4: Publish inventory availability
When to use this pattern
Use this pattern when commerce, customer-facing, or reporting applications need current QAD Inventory Balances. For high-volume environments, use a documented incremental, batch, or reporting mechanism rather than repeatedly extracting the full inventory dataset.
Integration direction
Example Mapping
| QAD Adaptive ERP Field | Canonical Field | Target Field |
|---|---|---|
| Item Number | inventory.itemId | SKU |
| Site | inventory.site | Location |
| Available Quantity | inventory.availableQuantity | Available inventory |
| Last Modified | inventory.sourceUpdatedAt | Source timestamp |
Martini implementation pattern
A scheduled or confirmed event-driven Martini workflow retrieves Inventory Balances, retains pagination or batch checkpoints, normalizes locations and quantities, and publishes the result to the target API or approved reporting store. The workflow records source timestamps, handles transient throttling with bounded backoff, and runs periodic reconciliation.
Martini capabilities used
- scheduled workflows
- API consumption
- pagination orchestration
- data transformation
- checkpointing
- monitoring
Applications commonly integrated with QAD Adaptive ERP
QAD Adaptive ERP can be integrated with adjacent enterprise applications when responsibilities are distributed across CRM, commerce, service management, finance, workforce, and analytics platforms. The exact object coverage and direction should be established from the QAD tenant's API catalog and the target application's contract.
| Application | Scenario | Direction | Martini Pattern |
|---|---|---|---|
| Salesforce | Synchronize Customers, sales activity, order status, and item information between customer-facing processes and ERP operations. | Salesforce → Martini → QAD Adaptive ERP | Martini can expose or consume REST APIs, validate customer and item references, map Salesforce payloads to QAD objects, and return fulfillment or financial status through a controlled workflow. |
| Shopify | Publish item and inventory availability to commerce channels and submit commerce orders for ERP fulfillment. | Shopify → Martini → QAD Adaptive ERP | A Martini API or scheduled workflow can receive Shopify orders, validate Customers and Items against QAD, create Sales Orders through confirmed QAD APIs, and publish inventory updates back to Shopify. |
| NetSuite | Coordinate customer, supplier, order, and finance-related data where QAD and NetSuite have different system-of-record responsibilities. | QAD Adaptive ERP → Martini → NetSuite | Martini can apply object-level ownership rules, transform Customers, Suppliers, Sales Orders, or Purchase Orders, and use idempotent upserts with reconciliation and retry handling. |
| ServiceNow | Send procurement, supplier, asset, or operational information into service-management workflows and return approved updates where required. | QAD Adaptive ERP → Martini → ServiceNow | Martini can poll or receive confirmed QAD notifications, map ERP data into ServiceNow APIs, apply approval and validation rules, and route selected ServiceNow updates back to QAD. |
| Microsoft Dynamics 365 | Synchronize customers, products, orders, suppliers, or finance-related information in a mixed ERP and CRM landscape. | QAD Adaptive ERP → Martini → Microsoft Dynamics 365 | Martini can orchestrate bidirectional workflows with explicit system-of-record rules, transform QAD object models, and isolate partial failures at the document or line level. |
| Workday | Exchange selected supplier, workforce-related cost, or finance integration data where QAD and Workday coexist. | Workday → Martini → QAD Adaptive ERP | Martini can consume approved Workday and QAD endpoints, normalize reference data, apply permission-aware business rules, and record transaction correlation identifiers. |
| Power BI | Publish curated ERP data for inventory, sales, manufacturing, and supply-chain reporting. | QAD Adaptive ERP → Martini → Power BI | Martini can retrieve confirmed QAD API, export, or reporting data, transform it into a reporting model, and write it to an approved data platform used by Power BI. |
| Cleo Integration Cloud | Exchange purchase orders, invoices, shipment notices, and related B2B documents with trading partners. | QAD Adaptive ERP → Martini → Cleo Integration Cloud | Martini can orchestrate confirmed QAD API or file processes with the B2B platform, validate document identifiers, map trading-partner formats, and handle acknowledgements and rejected documents. |
How to build a QAD Adaptive ERP integration in Martini
Objective
Confirm the QAD tenant, API catalog, enabled modules, endpoint version, permissions, and authentication scheme before implementation.
Instructions in Martini
- Identify the documented QAD API, SOAP service, callback, export, or reporting mechanism
- Confirm tenant-specific endpoint, scopes, service-account permissions, and rate limits
- Store credentials and secrets in Martini environment configuration
- Use HTTPS and prevent access tokens or sensitive ERP data from entering logs
Objective
Select an event-driven, API-led, or scheduled trigger based on the QAD capability confirmed for the required object.
Instructions in Martini
- Use a Martini API or workflow trigger for inbound order or callback processing
- Use a scheduler when QAD does not provide a suitable event mechanism
- Define the change timestamp, version, cursor, or checkpoint strategy
- Document the fallback reconciliation schedule
Objective
Obtain the current QAD object or notification payload while preserving pagination, batch, and correlation state.
Instructions in Martini
- Retrieve Customers, Suppliers, Items, Sales Orders, Purchase Orders, or Inventory Balances through confirmed operations
- Handle page limits, continuation tokens, batch status, or file processing status as documented
- Persist the last successful checkpoint and source identifiers
- Retrieve the current object after notification-only callbacks when required
Objective
Coordinate validation, transformation, target calls, and state updates as a maintainable Martini workflow.
Instructions in Martini
- Separate transport, validation, mapping, business rules, and target-write stages
- Use reusable workflow logic for common authentication and error handling
- Route partial document failures without discarding successful independent work
- Capture endpoint, operation, object, and correlation information
Objective
Convert QAD structures and values into the canonical and target application models without assuming undocumented fields.
Instructions in Martini
- Map stable QAD identifiers to canonical external IDs
- Normalize dates, decimals, units, currencies, sites, warehouses, and statuses
- Handle null, optional, module-specific, and extension fields defensively
- Transform JSON, XML, CSV, or Excel content only where the confirmed integration requires it
Objective
Enforce ERP and downstream business conditions before creating or updating transactions.
Instructions in Martini
- Validate Customer, Supplier, Item, site, warehouse, unit, currency, tax, and accounting references
- Distinguish create, update, revision, cancellation, receipt, and fulfillment transitions
- Use deterministic idempotency keys for orders and master-data upserts
- Reject invalid payloads with actionable validation details
Common QAD Adaptive ERP data objects used in integrations
| Object | Typical Use | Common target systems | Martini handling |
|---|---|---|---|
| Customers | Customer master data, addresses, credit information, and commercial settings. | Salesforce, Shopify, NetSuite, Microsoft Dynamics 365, customer portals | Martini retrieves or receives confirmed QAD customer data, validates stable identifiers, maps addresses and commercial fields, and performs idempotent upserts. |
| Suppliers | Supplier master data and purchasing relationships. | NetSuite, Workday, Microsoft Dynamics 365, procurement and B2B platforms | Martini applies supplier ownership and validation rules, transforms reference values, and tracks source identifiers and synchronization status. |
| Items | Manufactured, purchased, distributed, or stocked products and item attributes. | Shopify, Salesforce, Microsoft Dynamics 365, Power BI | Martini normalizes item identifiers, descriptions, units, and availability attributes before publishing or updating downstream systems. |
| Sales Orders | Customer orders, order lines, requested dates, pricing, and fulfillment details. | Shopify, Salesforce, NetSuite, Microsoft Dynamics 365 | Martini validates Customers, Items, sites, units, currency, and release rules, then creates or updates orders using deterministic idempotency keys. |
| Purchase Orders | Procurement orders, supplier lines, delivery dates, and purchasing status. | NetSuite, Workday, B2B gateways, ServiceNow | Martini distinguishes new orders, revisions, cancellations, and receipts, while capturing line-level validation errors and avoiding duplicate documents. |
| Inventory Balances | Item quantities, locations, sites, lots, and availability information. | Shopify, customer portals, Power BI, data platforms | Martini uses confirmed incremental, batch, reporting, or paginated access, persists checkpoints, and publishes normalized availability with reconciliation. |
Authentication and security considerations
Tenant-specific authentication
QAD Adaptive ERP authentication is deployment-specific and may involve OAuth 2.0 client credentials, another token-based method, API credentials, scopes, or QAD service-account permissions. Confirm the required scheme with the tenant's QAD documentation.
Credential handling
- Store client secrets, tokens, and endpoint credentials in Martini environment configuration or secrets management.
- Use a dedicated QAD service identity with only the permissions required by each workflow.
- Use TLS-secured HTTPS and avoid logging access tokens or sensitive ERP payloads.
API exposure
When Martini exposes an API façade for QAD, apply authentication and authorization appropriate to the consuming applications and keep QAD credentials inside the workflow boundary.
Operational considerations for QAD Adaptive ERP integrations
Rate limits and pagination
Confirm tenant-specific quotas, concurrency limits, page sizes, cursors, continuation tokens, and maximum response sizes. Martini workflows should persist pagination state rather than assuming a fixed page size.
Retries and idempotency
Use bounded exponential backoff for transient failures and do not blindly retry validation or authorization errors. Stable source IDs and deterministic keys help prevent duplicate Sales Orders, Purchase Orders, and master-data records after timeouts.
Validation and partial failure
Validate Customers, Suppliers, Items, sites, warehouses, units, currencies, tax settings, and status transitions before writing to QAD. Capture line-level or document-level business errors where provided.
Schema and reconciliation
Protect mappings against nulls, optional fields, extensions, renamed fields, and enumeration changes. Record operation, object, identifier, correlation ID, status, retry count, and synchronization timestamp, and reconcile critical order, finance, and inventory flows.
Why use Martini instead of scripts or point-to-point integrations?
Orchestration instead of isolated scripts
QAD integrations can span APIs, web services, scheduled retrieval, files, reporting sources, and multiple downstream applications. Martini provides a consistent workflow model for coordinating those mechanisms without embedding the entire integration in one-off scripts.
Reusable transformation and business logic
Martini centralizes mapping, validation, identifier rules, status transitions, and error handling so the same QAD data policies can be reused across Salesforce, commerce, finance, service, and reporting flows.
Operational control
Checkpoints, retries, correlation data, logging, and reconciliation make long-running master-data and transaction synchronizations easier to monitor and maintain than independent point-to-point implementations.
Controlled API access
Martini can expose a stable API façade for downstream applications while keeping QAD authentication, tenant-specific endpoint details, and evolving object mappings within managed integration assets.
Frequently asked questions
QAD Adaptive ERP can be integrated through tenant-specific application APIs, potentially including REST, QAD QXtend or other web services, scheduled synchronization, approved file or batch processes, and selectively available callbacks. The exact mechanisms, objects, and authentication requirements must be confirmed in the target tenant's QAD documentation.
Yes. Martini can integrate with QAD Adaptive ERP by consuming confirmed QAD APIs or other supported endpoints, orchestrating workflows, mapping Customers, Suppliers, Items, orders, and inventory data, and exposing controlled APIs for downstream applications. Callback, SOAP, file, and database patterns should only be used when documented for the deployment.
No. A dedicated QAD Adaptive ERP connector is not required. Martini can use QAD's confirmed native integration mechanisms, such as application APIs, documented web services, callbacks, files, or approved reporting endpoints, and can implement the required orchestration and transformations in workflows and APIs.
Lonti does not charge an additional per-connector or per-vendor fee to integrate QAD Adaptive ERP. The integration is subject to the provisioned capacity of the Martini environment. Separate costs may apply from QAD, cloud infrastructure, or other third-party systems depending on subscription, usage, and deployment model.
For a new cloud integration, first verify the tenant's application API catalog and REST resources. QAD QXtend or other SOAP services may be relevant for existing enterprise integrations, while batch, file, reporting, or scheduled approaches may be appropriate when API or event coverage is limited. GraphQL should not be assumed.
Comprehensive webhook coverage was not publicly confirmed. A particular QAD deployment may provide selected callbacks or event notifications, but object and event coverage must be verified. When the required event is unavailable, Martini can use scheduled polling, incremental retrieval, or an approved batch or export mechanism.
Martini can run scheduled or event-triggered workflows that retrieve or receive QAD data, preserve pagination or batch checkpoints, map it to target models, and apply idempotent upserts. Synchronization should use a documented change timestamp, version, cursor, or incremental operation where available, with reconciliation for critical orders, finance, and inventory data.
Yes. Martini can expose a controlled REST API that validates and normalizes requests before invoking confirmed QAD operations. This can shield downstream applications from tenant-specific endpoint details, centralize authorization and business rules, and provide a consistent contract while QAD resources or deployment details evolve.
Related Martini documentation
API Integration
Data Processing
Security and Operations
Connect QAD Adaptive ERP with Martini
Use Martini to implement maintainable QAD Adaptive ERP integrations across APIs, workflows, scheduled synchronization, transformations, and controlled enterprise interfaces.